Supervisor, Production Day Shift

About the Role 

The Production Supervisor is responsible for leading and optimizing daily manufacturing operations across all cocoa processing areas at the Eddystone facility. This role ensures safe, efficient, and compliant production while driving operational excellence, employee engagement, product quality, and continuous improvement. Reporting to the Operations Manager, the Production Supervisor leads a team of approximately 30 employees and plays a critical role in supporting customers and sister sites that depend on the facility’s performance.  

Key Responsibilities Include 

• Lead daily manufacturing operations across cocoa processing and bulk load-out activities. 

• Promote a safety-first culture and ensure compliance with site safety procedures and reporting requirements. 

• Conduct incident investigations, root cause analyses, and corrective actions to improve workplace safety.  

• Ensure compliance with HACCP, GMP, sanitation, food safety, and quality standards.  

• Monitor production performance, including throughput, yields, downtime, waste, and quality metrics. 

• Coordinate labor, resources, and shift activities to achieve production targets and customer requirements.  

• Validate production reporting accuracy within SAP, OEE systems, and production databases.  

• Partner with Maintenance to resolve equipment issues and support preventive maintenance and reliability initiatives.  

• Lead problem-solving and continuous improvement efforts using Lean Manufacturing and BCOS methodologies. 

• Complete shift reports, handovers, investigations, performance tracking, and disciplinary follow-up as required.  

About You 

• High School Diploma or GED with 3-5 years of manufacturing experience in a food, ingredient, or process manufacturing environment is required 

• Minimum 3-5 years of leadership or supervisory experience is required.  

• Strong verbal and written English communication skills with the ability to engage employees and stakeholders at all organizational levels. 

• Strong technical understanding of production processes, equipment, and operational decision-making.  

• Proficiency with Microsoft Office applications is required; SAP experience is preferred.  

• Demonstrated ability to lead large teams, build accountability, and foster a high-performance culture.  

• Strong analytical, problem-solving, and continuous improvement skills.  

• Associate degree in Food Science, Production Management, Business Administration, or a related field is preferred. 

• Lean Manufacturing, Six Sigma, HACCP, PCQI, or other food safety certifications are preferred; bilingual English/Spanish is an asset. 

• Ability to work in a manufacturing environment and lift up to 60 lbs unassisted. 

• Candidate should be punctual and reliable, with the ability to work 12hour shift starts at 5:45a.m. and finishes at 6:00p.m. Sunday-Tuesday & Sunday-Wednesday