BCOS Program Lead

Location: 

Zurich, CH, 8005

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

The BCOS Program Lead is responsible for designing, deploying, and governing the Barry Callebaut Operating System (BCOS). The role ensures consistent standards, strong capability building, and sustainable loss reduction across the global organization.

 

Key Responsibilities include

  • BCOS System Leadership: Own and evolve the BCOS framework, standards, tools, and maturity model. Define the annual BCOS roadmap and global deployment priorities. Lead governance, including reviews, assessments, and certification processes
  • Deployment & Capability Building: Support plants and regions in implementing BCOS pillars. Build capability through structured training, coaching, and toolkits. Ensure strong leadership engagement and core activation
  • Performance Management & Loss Reduction: Drive consistent use of loss intelligence and loss tree methodologies. Monitor site performance, identify systemic losses, and roll out best practices
  • Change Leadership & Culture: Build a zero loss mindset and continuous improvement culture. Strengthen behaviors related to problem solving, ownership, and visual management. Communicate progress, successes, and learnings across the organization
  • Cross Functional Collaboration: Partner with Supply Chain, Quality, Safety, Engineering, HR, and Digital/IT to embed BCOS into core processes. Ensure BCOS principles (IM Pillar) are embedded in new line startups, capital projects, and key initiatives. Facilitate strong alignment across global, regional, and site leadership teams

 

About You

  • 15+ years of experience in manufacturing, operational excellence (IWS-based systems
  • Strong knowledge of IWS pillars, loss analysis, and capability systems
  • Proven ability to implement system in global organization
  • Bachelor’s and/or Master’s Degree in Engineering, Business Administration, Civil Engineering, Operations Management or similar
  • Proficient in English, any additional language an advantage
  • Excellent skills to coach, influence, and drive change across diverse teams.
  • Strong communication, facilitation, and program management skills
  • Open to travel

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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