Pricing Manager Cocoa Corporate Accounts


Zürich, ZH, CH, 8005

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

We are looking for a Pricing Manager, Corporate Accounts.  In this role close follow up on the customers, close coordination with the Trading Desk, Global Accounts commercial team, Global Cocoa Planning, Supply Chain and Customer Service as well as a sound understanding of the Cocoa market is required. The Pricing Manager will do the Cocoa Pricing for Key Customers with overall agreements; as well as follow up on the contract execution and resolve issues in a pragmatic and independent manner
Key responsibilities include


  • Differential quoting for Combo agreements, terminal market fixation of the differentials (in alignment with the trading desk Zurich and Asia), calculating and sending quotations based on the global agreement as well as market prices for ad hoc quotes and instructing the contract booking globally (inter-company and third party)
  • Negotiating new terms for new flows, new products or terms which are not agreed in the global agreement 
  • Active contract management (contract extensions, contract balance reconciliation, contract changes etc) including the respective inter-company contracts and including terminal market switches of the differentials
  • Customer Care Activities, Finding solutions and answers for all kind of problems and requests coming from or related to customers (e.g. delivery issues, QA issues, certificates, spot requests, sample requests)
  • Annual cost update for the global agreement (transformation fees, transport costs etc)
  • Work on different projects with the customer (e.g. potential savings, sku reduction, contingency plans, cost optimized flows to new destinations etc)
  • Putting costs together and simulating prices for new products, recipe changes and new flows
  • Analyzing forecasted, booked and delivered volumes. Double check with the customer and provide Planning, Sales and Customers with requested information
  • Organize and manage regular customer meeting to discuss resolve open points
  • Ensure knowledge transfer and introduction of new team members into the Corporate Account pricing and management. Ensure efficient team work and back up


About you


  • Minimum 3 years of working experience in a similar role/ Experience in commodity sector and/or position/risk management, hedging is a plus
  • Strong verbal and written communication skills
  • High self-motivation, flexible and structured
  • Strong analytical skills and stress resistance
  • Costumer focused and Team player
  • Fluent in English. German and/or French are nice to have
  • Sound knowledge of Microsoft (Word/Excel/PowerPoint)

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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