Gourmet Key Account Manager in West & South Japan


Tokyo, Shinagawa-ku, 13, JP, 141-0032

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role


Lead the new business development of Direct Business and Food Services Business following Japan sales & marketing strategy, and driving growth in West & South Japan.  Pursue new business opportunities and network with customers to establish long-term business relationships. This is a key position within the organization that will involve assisting in the development of the company strategy.

Brand: Callebaut, Cacao Barry, Van Hauten…..


Key responsibilities include

  • New Business Development of Direct business and Food Services Business in West & South Japan.
  • Develop a sales plan to achieve Direct Business and Food Services Business Budget (Volume & NCM)
  • Nurture and grow the relationship with an existing key account.
  • Provide strategic input on volume, profitability, pricing strategy, and channel & customer strategy.
  • Support Sales Director for sustainable growth, following Japan strategy.
  • Work closely with Marketing, Chocolate Academy, Customer Services and other departments.
  • Identify the opportunity and risk factors in the business environment.
  • Internal Stakeholders:
  • Marketing: Visiting customer with them for business development. Working with them to prepare sales & Marketing strategy and plan
  • Chocolate Academy: Appreciation development based on customer requirement.; Technical support to customer
  • Factory: Factory visit
  • PD: Product development based on customer requirement
  • External Stakeholders
  • Distributor: Sales and volume management. New business development. Making a yearly joint business plan and execution.
  • Customer: Sales & volume management. New business development in west & south Japan
  • Making a yearly joint business plan and execution with semi-industry customers


About you

  • Proven experience in Key Account Management in out of the home market.
  • Bachelor degree
  • At least 10 years of proven experience in Sales.
  • At least 2 years of proven experience in Business Development.
  • A series of successful experiences in building a good relationship with account and business influencers.
  • Business level of English ability.
  • IT skills are assumed.              
  • Results focus
  • Understand the business environment
  • Proactive Cooperation
  • Learns from success and mistakes
  • West  &  South Japan (Home-based)

If you want to learn more about Barry Callebaut, please find further information here.

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