Shift Supervisor

About The Role

This position is responsible for the supervision of plant operations and personnel in the process area in order to produce quality products in an efficient, safe and cost effective manner. The resources to be managed comprise people, machinery and materials. Maintaining output may involve the Supervisor requesting assistance or coordinating the activities of personnel from other support departments, such as Maintenance, Quality Assurance or Logistics. Monitoring production output and predicting potential problems such as machine breakdowns or materials shortages is a critical part of the job.

Key Responsibilities

• Review and interpretation of production schedules and plans and work to achieve these plans.
• Deploy and assign shift personnel to meet daily goals. Ensuring that all shift workers are at their post during the shift.
• Ensuring efficient and effective use of manpower, equipment and material resources. Manages the shift changeovers to avoid stoppage of the line.
• Ensuring that safe conditions exist at all times within the work environment, and take appropriate action to protect the health and safety of employees.
• Maintaining GMP/ housekeeping, food safety and quality at a high level within all work areas during the production process through the involvement of all team members
• Conducting regular visual line checks to ensure a clean and safe work environment.
• Confirms production stock at shift closures. Cross-checks labels, stock neatness and correctness of location.
• Monitoring the performance of all plant equipment during routine line walk about.
• Monitoring of work performance to ensure standard operating procedures are adhered to by the operators.
• Review and validation of the process records on a timely basis, ensuring completeness of data and prompt corrective action is taken to address any deviations.
• Reporting relevant information and production variances to Upstream/Downstream Leader on a timely basis.
• Ensuring high GMP and hygiene standards are maintained in the plant during the shift.
• Provides technical advice and day-to-day coaching support to subordinates to ensure the smooth running of the plant.
• Liaises with the Maintenance Section of the factory, providing necessary data on faults or breakdowns, etc for the requisite repairs and maintenance work to be planned/carried out to ensure that the plant or machines run well at all times.
• Reviewing current work practices to identify/ suggest areas in which quality or productivity could be improved.
• Identify and propose improvement projects for plant facilities, equipment, or procedures to improve safety, quality, and efficiency.
• Participates in GMP audits of the plant, recommends and implements action plans to correct deviations noted during audits.
• Helps develop, update and maintain relevant procedures and documentation for the Quality Systems and HAACP. Build Quality into all aspects of work by maintaining compliance to all quality requirements.
• Establish and support a work environment of continuous improvement that supports the company's Quality and safety Policies.
• Ensures the full implementation of the QMS procedures related to Production and communicates proposed changes to the Management Representative. This includes maintenance of the appropriate documentation systems - reviews and approval of production system procedures, work instructions, process forms etc.
• Review, analyze, and update process data in the Manufacturing Execution System (MES) to support operational efficiency and continuous process improvement.

About You

• Bachelor's Degree (BSc) in Engineering (Mechanical, Electrical, Industrial, Chemical, Manufacturing) or equivalent technical qualification.
• Minimum of 3 years' relevant manufacturing/production experience, including at least 1 year in a supervisory or team leadership role experience within a food processing, FMCG, beverage, or related manufacturing environment.
• Demonstrated ability to interpret and execute production schedules and plans.
• Experience in deploying and coordinating shift personnel to achieve daily production targets.
• Proven ability to optimize manpower, equipment, and material utilization.
• Experience managing shift handovers and minimizing production downtime.
• Knowledge and practical application of HACCP, Good Manufacturing Practices (GMP) and Food Safety requirements.
• Experience monitoring production equipment performance and identifying operational issues.
• Ability to work with Maintenance teams to resolve equipment faults and breakdowns.
• Experience reviewing process records and ensuring compliance with standard operating procedures.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint),
• Working knowledge and experience with SAP, Manufacturing Execution Systems (MES) and Maximo applications.
• Familiarity with Data Historian applications and production data analysis.
• Demonstrated ability to lead, motivate, and supervise production teams.
• Experience allocating work and monitoring employee performance.
• Ability to enforce discipline, attendance, and compliance with operating procedures.
• Experienced in coaching and developing team members.