Supervisor, Production Retail

Position title: Production Supervisor, Retail

Reporting to: Manager, Production

Location: St. Albans, VT 

About the role: 

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

The Production Supervisor is responsible for the day-to-day operations and projects for production

SHIFT HOURS:  Monday Tuesday Thursday and Friday 6:00am - 4:30pm

Key responsibilities include: 

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Observe all safety, sanitation, GMP and HACCP requirements

• Supervise Change Over Coordinators, Shift Coordinators and Operators

• Audit shift performance of molding, retail, CCC and receiving areas including startups and item changes

• Investigate safety concerns raised by employees and regular daily site inspection

• Evaluate line performance based on daily speed verification to the standard.  Drive correction and increase line performance

• Review finished product including packaging, appearance and code legality

• Drive decrease waste/rework and yield management programs

• Investigate customer complaints with root cause analysis and implement corrective action

• Drive improved quality and production standards for department products

• Ensure proper operation of all department equipment

• Implement cost cutting measures when appropriate

• Perform all communications necessary for smooth transitional shift performance

• Ensures KPI’s and other visual management boards are maintained

• Identifies and address non-compliance, looking for continuous improvement opportunities. Ensures all operational processes are carried out and in accordance with quality systems and procedures

• Identify training needs and ensure all employees are trained/cross trained including agency staffing

• Evaluate employee performance and document

• Complete First Report of Injury forms 

• Administer weekly employee time cards 

• Conduct employment interviews and aide in the hiring decision

• This is a flex position role requiring ability to work other shifts (A,B,C,D) to cover Supervisor PTO as required

About you:

• High school diploma or GED, required

• Bachelor’s degree in Engineering or other related field, preferred

• Minimum two (2) years’ of experience working in a chocolate making and/or food-manufacturing environment

• Minimum two (2) years’ experience people leadership experience 

• Ability to stand for long periods of time on concrete floor

• Ability to sit for long periods of time

• Long periods of computer usage; finger dexterity and hand movement for use of keyboard and mouse, repetitive motion

• Kneel, squat, bend, stoop; frequently

• Push/pull up to 50 lbs using assisted equipment

• Ability to walk up and down stairs, frequently

• Must be able to work in a variety of weather conditions and temperatures

• Noise level can exceed .85 decibels

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package

• 12 paid holidays, generous PTO, plus your birthday off

• Environment that welcomes workplace flexibility 

• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!

• Ability to grow personally and professionally within an organization that values development and internal career growth

• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.