Manager, QA


St. Albans, VT, US, 05478

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Job Summary

The Quality Manager will provide auditing support for compliance to quality management systems (QMS) implementation and Global Food Safety Initiative (GFSI) food safety standard requirements. This person will provide site guidance, support and direction to ensure industry standard food safety systems are implemented and effective.  The Quality Assurance Manager will provide customer support for specific product complaints.


Essential Functions

  • Oversee the implementation and sustainability of quality management systems and food safety systems at the facility.
  • Oversee support and guidance for obtaining QMS / GFSI Compliance.
  • Oversee the implementation and sustainability of corrective action associated with all gaps identified in the internal and external audits.
  • Ensure government and company minimum requirements and policies are respected.
  • Preventive Controls Qualified Individual (PCQI)
  • Provide support to correct key customer complaints.
  • Provide support for any food safety incident.
  • Provide coordination of facility inspections/audits aimed at ensuring compliance to BC minimum requirements and continual improvement.
  • Quality Culture and Continuous Improvement processes
  • Liaise with R&D, production and sales team to assist with effective and efficient new and transferred product execution
  • Establish and document sanitation procedures and employee compliance.
  • Oversee laboratory equipment and QC material supply inventories.



The quality manager will have a solid knowledge of food safety systems to include HACCP, QMS / BRC requirements and a technical knowledge of food safety regulatory requirements.  The quality systems manager must be able to work independently, work well under pressure, be proactive, and handle multiple projects simultaneously.



  • 7-10 years experience as a Quality Assurance Manager 
  • Bachelor’s Degree in Chemistry, Biology, Microbiology or Food Science or equivalent (or engineering degree) with a minimum of 7 years’ experience in food safety to include formal training in HACCP.
  • Experience with large scale manufacturing facility with multiple lines, product categories and shifts. 
  • Formal training in Global Food Safety Initiative (GFSI) food safety standards, preferably FSSC22000 or British Retail Consortium (BRC)
  • Formal certification in quality management system auditing (ASQ certification in auditing a plus).
  • Sound understanding of food safety regulations.
  • Strong written & verbal communication skills, analytical ability, leadership strengths and ability to work effectively with a team are required (computer software skills to include Word, Excel and PowerPoint required).
  • Extensive knowledge of HACCP, GMP, Pathogen Environmental Monitoring and Facility/Equipment Design
  • Excellent communication skills (presentation, report writing)
  • Good interpersonal skills
  • Ability to multi task, drive multiple projects to completion.
  • Ability to adhere to GMPs and all other food safety requirements.


          Visionary, vision of the results required

  • Rigorous, diplomat
  • Experience in the field of food manufacturing
  • Team player
  • Able to work under pressure with short delays
  • Creativity and innovation
  • Realized assets about changes and efficiently management


If you want to learn more about Barry Callebaut, please find further information here.

Nearest Major Market: Burlington Vermont

Job Segment: Engineer, Quality Manager, Law, Food Safety, Manager, Engineering, Quality, Legal, Management