Associate, Technical Trainer


St. Albans, VT, US, 05478

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Relocation reimbursement packages for this position!

POSITION TITLE: Associate Trainer, Technical


REPORTING TO: Supervisor, Training


LOCATION: St. Albans, VT


About the role: 

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

This position is responsible for training and assisting hourly employees in developing their skills. This position will work in conjunction with the Operations Trainer, management and production supervisors to progressively train employees in their assigned departments to excel at their respective job duties and other skills as necessary.


SHIFT HOURS:  Monday - Friday 7:00am - 4:00pm with flexibility for other times. 


Key responsibilities include: 


  • Observe all safety, sanitation, GMP and HACCP requirements
  • Assist with new hire Orientation for newly hired team members
  • Partner with Trainers and Supervisors to assign, monitor and follow up with completed training sessions for all work instructions and standards
  • Collaborate with the Training Department to prioritize & schedule floor training and standard work process development
  • Ability to create standard Work Instructions, create video and photo content for training purposes
  • Facilitate training sessions, audit and optimize processes and update standard work documentation
  • Monitor training progress for all new hires and position changes, documenting and coaching
  • Maintain and update training skills matrix and OJT’s to be accurate and current with each position
  • Support off shift training activities - checking in and conducting training meetings with night shifts.
  • Administrative tasks as needed; printing, copying organizing learning materials, tracking sign-off training sheets
  • Attend additional training sessions, internally and externally, as assigne


About you:


  • Associates Degree in related field
  • Minimum two (2) years’ experience as a Trainer - familiar with Training Within Industry (TWI) and using software to develop training skills and documentation, preferred
  • Facilitation/presentation skills
  • Working experience in a manufacturing environment, preferred
  • Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction
  • Detail oriented and accurate
  • Excellent verbal and written communication skills
  • Ability to prioritize, manage and complete projects with tight deadlines
  • Proficient in computer usage, email, Google Sheets, MS Office (Word, PowerPoint and Excel, Outlook)
  • Ability to lift up to twenty-five (25) lbs
  • Ability to stand for long periods of time on concrete floor
  • Ability to sit for long periods of time
  • Long periods of computer usage; finger dexterity and hand movement for use of keyboard and mouse, repetitive motion
  • Kneel, squat, bend, stoop; frequently
  • Ability to reach, push, pull; often
  • Ability to walk up and down stairs; frequently
  • Must be able to work in a variety of weather conditions and temperatures
  • Noise level can exceed .85 decibels



What you can expect from Barry Callebaut:


  • Competitive salary and comprehensive benefits package
  • 12 paid holidays, generous PTO, plus your birthday off
  • Environment that welcomes workplace flexibility
  • An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
  • Ability to grow personally and professionally within an organization that values development and internal career growth
  • Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products. 

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Nearest Major Market: Burlington Vermont

Job Segment: Technical Trainer, Sustainable Agriculture, Training, Supply Chain, Curriculum, Education, Agriculture, Operations