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Operations Manager

Location: 

Singapore, SG, 758091

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

  • The Operations Manager directs, plans, organizes and controls all activities of the manufacturing operations (production and production support) to meet short, medium and long-term production goals.
  • The Operations Manager sets and monitors the performance of the Plant against balanced scorecard set targets, following all the standards in areas such as people, safety, food safety, quality, manufacturing efficiency, and productivity. 
  • They ensure and nurture a culture of “Safety, Food Safety First and Quality always” mindset across their department, in line with the Barry Callebaut Go4Zero objective (0 accidents, 0 defects, 0 delays, 0 impact). She/he/they have the responsibility to act and speak up when deviations cannot be solved locally (for example: supplier quality)
  • She/he/they ensure compliance with all relevant regulations on a country, local, or global level, and constantly seek improvements through lean principles and people capabilities development towards achieving best-in-class performance.

 

Key responsibilities include

The Operations Manager's focus is to ensure that production targets are met and that the facility operates efficiently, safely, and in compliance with all relevant regulations. He/she/they take responsibility for:

  • Ensure the safety of all employees, be familiar with and implement all relevant regulations related to safety, food safety, and environmental protection and always ensure compliance - Monitoring and improving safety, food safety and environmental performance.
  • Work with the QA department to implement, execute and maintain the quality management system.
  • Lead, direct, and control the day-to-day operational activities of the factory to achieve the quality, operational and financial objectives in the short and medium term in line with the overall master plan.
  • Hire and develop people: providing learning, growth, building culture and a strong cross-functional collaborative approach.
  • Be a leadership role model living Barry Callebaut's values and practicing servant leadership
  • Support the definition and execution of the budget; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.
  • Identify and implement process improvements, lean manufacturing initiatives, and new technologies to increase efficiency and reduce waste.
  • Manage the infrastructure and assets of the operations areas and ensure the factory remains under hygienic conditions
  • Maintenance and equipment management: Overseeing the maintenance and repair of equipment and machinery to minimize downtime and ensure smooth production processes.

 

About you

  • Bachelor's or Master's Degree in Engineering or a similar Technical field
  • Minimum local language fluency plus English (advanced)
  • Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc
  • Strong technical background supporting continuous improvement work environment
  • Proven business and people management skills
  • Experience in Leading operational teams and Unions/Works Council context
  • Detailed knowledge of plant and manufacturing functional disciplines
  • Change Manager seeking Continuous improvement through lean principles and people capabilities development
  • Strong interpersonal and communication skills
  • Knowledge of the latest quality and safety laws/regulations
  • Can prove a strong focus on procedures (standardizing)
  • Good problem-solving abilities
  • Acts as a servant Leader
  • Excellent communication (written and verbal) skills both upward and downward
  • Works well under pressure, enabling his/her team to thrive under all circumstances
  • Strong attention to detail
  • Strong analytical and problem-solving capabilities
  • Comfortable with managing positive change
  • Self-starter and results-driven mindset and discipline to sustain results
  • Multitasking and time-management skills
  • Change Manager seeking continuous improvement through people capability development

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Job Segment: Supply Chain Manager, Operations Manager, Facilities, Supply Chain, Food Safety, Operations, Quality

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