Credit Analyst, Order to Cash

About the role:

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

Credit Control Analyst will be responsible for managing the credit control function, ensuring that outstanding debts are collected in a timely manner while maintaining positive relationships with customers. Credit Control Analyst will play a crucial role in maintaining the financial health of the organization by minimizing credit risk and optimizing cash flow. This position is responsible for establishing credit limits for new customers, reviewing past due accounts, enforcing credit limits and terms, conducting annual reviews for existing customers and other credit related tasks.

Key responsibilities include:

• Review credit application, interpret and analyze credit reports, financial statements and other supporting legal documents in order to evaluate credit worthiness of customers, making recommendations and setting credit limits
• Responsible for conducting annual reviews of existing customers for continuation or terms and or credit line
• Ensure follow-up of orders and order hold releases throughout the day
• Deduction resolution: research the cause of deduction, and ensure follow-up to resolve the balance due
• Manage overdue invoices and resolution of deductions as required to achieve departmental and company DSO goals
• Enforce customer compliance to terms and conditions of credit by communicating and educating both customers and internal departments
• Manage EDI customers ensuring that billing is completed and that payments are made according to terms
• Participate in sales-credit conference calls to discuss top customer delinquency with the goal of resolving customer delays, non-payment or any other credit related issues
• Prepare documentation for transfer to debt collection agency and follow up until reception of payment or file closure
• Serve as backup for daily cash posting of payments received, completing reconciliation of all incoming payments
• Manage customer’s information including contacts, credit/collection process and other important information for each assigned customer
• Proactive review of customer portfolio in scope, initiating collection actions based on Aging analysis and collection worklist

About you:

• Degree in Accounting/Finance/Business or related field
• Certification in credit management or related fields (e.g. CICM) is a plus
• Excellent communication and negotiation skills in English is a must have. Proficiency in another language, such as French, German, Dutch, Italian or Afrikaans is a highly desired plus.
• +1 year experience in Credit and Collections, preferably in the food industry, dealing with large manufacturers or small businesses or in a shared service center / BPO environment
• Working understanding of general accounting and applicable laws, regulations and interpretations governing accounting, financial statements and disclosure, including IFRS and GAAP
• Microsoft Excel proficiency, including formulas
• Experience with SAP is strongly preferred
• Ability to multitask and handle multiple deadlines
• Ability to work independently as well as in a team environment
• Strong analytical, time management, problem-solving, negotiation, presentation skills

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package
• Environment that welcomes workplace flexibility
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.