Sr Analyst, Credit & Collection, Brazil

Location: 

São Paulo, BR, 01310-100

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:

We are seeking a Credit and Collection Senior Analyst to join our São Paulo office. In this senior role, you will be responsible for driving credit risk management strategies, ensuring compliance with global standards, and supporting business growth through effective customer portfolio management. You will act as a key partner to Sales, Finance, and Legal teams, providing insights that influence decision-making.

We are looking for a proactive, organized, and analytical professional who is skilled at multitasking and continuously seeks to improve processes to ensure the financial health of the company.

 

Key responsibilities include:

  • Managing a diverse customer portfolio and conducting in-depth credit risk assessments.
  • Defining and reviewing credit limits aligned with corporate policies and market conditions.
  • Leading negotiations with customers, ensuring sustainable agreements and minimizing delinquency.
  • Monitoring and analyzing collection KPIs, DSO, and other performance indicators to identify trends and propose improvements.
  • Preparing and presenting detailed reports and dashboards using Excel, Power BI and Celonis to senior management.
  • Acting as a subject matter expert in SAP FSCM, supporting process optimization and automation initiatives.
  • Collaborating with regional managers and global stakeholders to align credit and collection strategies across markets.
  • Supporting internal and external audits, ensuring compliance with legislation and corporate governance standards.
  • Driving continuous improvement initiatives to enhance efficiency, reduce risks, and strengthen customer relationships.

 

About you:

  • Bachelor’s degree in Business Administration, Economics, Accounting, or related fields.
  • Minimum of 8 years of experience in credit and collection.
  • Advanced knowledge in credit analysis, SAP, and Excel.
  • Advanced English (Spanish is a plus).
  • Experience with KPI management and complex collection processes.
  • Knowledge of Power BI and Celonis is a plus.
  • Strong communication and interpersonal skills, with ability to resolve conflicts and influence stakeholders.
  • Hands-on, proactive, analytical, and results-oriented profile.
  • Experience in B2B market and DSO analysis.
  • Dynamic mindset, adaptable to changing scenarios.

 

Location: Parque da Cidade – São Paulo - SP

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Job Segment: Credit Analyst, Compliance, Risk Management, Accounts Receivable, Collections, Finance, Legal