Lead Operator, Chocolate

About the role: 

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

The Lead Operator, Chocolate is responsible for the day-to-day operations of assigned shift. In conjunction with the Site Manager, this position will oversee production activities of hourly personnel and oversee machine operation. This position is will train, coach, and problem solve with team members; communicate timely and relevant information to team members and supervisors in a thorough manner; and demonstrate ownership in plant and food safety, including all regulatory requirements. This position also keeps control of the Good Manufacturing Practices, Safety, Quality, Customer Service and team processes.

Key responsibilities include: 

• Responsible for the operations of each shift including supporting efficient equipment operation, providing adequate personnel training, handling personnel issues, and maintaining adequate personnel placement. 
• Organization of the day-to-day operations of shift including troubleshooting as needed.
• Ensure correct completion of all shift paperwork.
• Enforce company policies, safety standards, GMP standards and HACCP.
• Coach and support each team member and facilitate team meetings as needed, including employee and temporary employee work assessments.
• Cross train personnel to be able to work in Chocolate Production area.

About you:

• High School diploma or equivalency and a minimum of two years of appropriate supervisory experience in a food-manufacturing environment. Associate’s degree preferred. 
• Proficient English language skills both written and oral
• Computer knowledge in Word, Excel; PowerPoint and SAP (helpful)
• Teamwork and Cooperation – have a genuine intention to work cooperatively with others and to be part of a team.
• Flexibility, Self-control, Self-confidence – ability to adapt to and work effectively with a variety of situations individual or groups.
• Organizational Commitment – ability and willingness to modify his/her behavior to suit the values, priorities and goals of the organization.
• Interpersonal understanding and Relationship building – ability to listen and understand others.
• Initiative – preference for taking action before being requested.
• Developing Others – genuine intent to foster the learning or development of one or several employees

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package
• 12 paid holidays, generous PTO, plus your birthday off
• Environment that welcomes workplace flexibility 
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.