Senior Business Analyst - Forecast-to-Stock


Port Klang, 10, MY, 42000

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

The function is part of the Corporate Information Management team, with 2 key objectives:

  • Project delivery: deliver end-to-end projects for the Asia Pacific region, in the area of the forecast to stock, ensuring successful implementation of projects worth up to CHF 2 million in 3 SAP modules: Production Planning, Quality Management & Warehouse Management
  • Daily support of end-users for the forecast-to-stock related processes in the APAC region across 10 plants, managing up to 100 users


Key responsibilities include

You are capable to manage the forecast to stock (planning, production, quality management, and inventory/warehouse management) workstream in a project

  • Project Delivery: You deliver on full-lifecycle SAP projects. This means that you analyze the existing business processes and that you translate the future requirements of the end-user into optimized business processes
    • Analyze the existing business processes and that you translate the future requirements of the end-user into optimized business processes
    • Responsible for the customizing of SAP and you document the functional specifications for the developments in your domain
    • Responsible for the testing of the solutions defined/developed
    • Responsible for training the end-users, through different ways
    • Responsible for the post Go Live support on the projects you deliver
  • Application Support: You support the running business and you manage independently smaller change requests
  • Internal Stakeholders
    • Regional & local leads, responsible for the departments covered in the forecast to stock workstream (eg Regional & local QA leads, eg Regional & local OSCO leads, eg Regional & Local SC leads): Depending on the project, in various stages of the project
      • Scoping & sizing of the activities
      • Design & validation of design with key stakeholders
      • User acceptance testing of the solutions designed & developed
      • Training of the respective people, either through classroom, train-the-trainer or web training approach
      • Support after the Go-Live of the project
    • Power users locally for the specific FTS processes in the sites
    • Other IM team centers in the regions (Wieze / Zürich / St Hya), specifically global template lead for Forecast to stock related processes Alignment on template definitions/changes, possible meetings outside normal office hours


About you

  • You achieved a university degree in (applied) economics, commercial engineering, information technology or similar
  • Experience in Manufacturing & Planning and Quality processes in a SAP context
  • You have a wide interest and good knowledge in SAP Logistics and Production modules (PP/PPPI, WM, QM, and APO)
  • You have a first experience in managing a small project team in the relevant domain
  • Your analytical mind and structured and accurate way of working makes you very suitable for project-based working
  • The type of work requires between 20% and 40% of traveling in the Asia Pacific region as well as globally


If you want to learn more about Barry Callebaut, please find further information here.