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Senior Application Security Analyst

Location: 

Port Klang, 10, MY, 42000

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

The function is part of the Corporate Information Management team, with the following key objectives:

  • Project delivery: deliver end-to-end projects for the Asia Pacific region, in the area of application security, acting as a driver for design discussions and ensuring that authorization setup is aligned globally
  • Works independently to design security and SOD matrix, with input from expert security analysts and template guardians where required
  • Works with the development team to get any development done and with Application Delivery teams for template guidance
  • Application support: Daily support of end-users for application security and authorization related issues
  • Focus is on “Incidents”, “Service Requests” and “Information Request” tickets from the users, occasionally works on “Requests for Change” and projects
  • Assigns authorizations based on requests/tickets in-line with the Barry Callebaut guidelines & principles, including specific segregation of duty rules
  • Solves the assigned tickets as independently as possible, seeking support from expert authorizations analyst where required
  • Ensures that assignments get resolved/tested and approved according to procedures, including User Acceptance Testing
  • Continues to grow expertise for the respective business processes and applications.
  • Delivers high-quality and efficient overall support: manage the reported issues in order to make sure a correct solution is in time delivered to the user
  • Creates and analyzes reports on all reported service tickets
  • Recommends optimizations for problems regularly received and define the best possible solution

 

Key responsibilities include

  • Application Delivery: You are responsible for setting up the authorization concept according to the Barry Callebaut guidelines & principles, including specific segregation of duties rules
  • You will be involved in roll-out projects by leading and performing changes to authorizations set up for SAP (or other) systems
  • Application Support: You support the running business and independently manage smaller change requests for various SAP and other applications’ security
  • Supervising Application Security Analysts in the area of expertise
  • Keeping up to speed with “best practice” evolution in the area of Security/Authorizations
  • Internal Stakeholders:
    • Business Users: Provide first level support for any issues being faced by users across the region, and other sites, with IM-IT applications Members of the IM/IT APAC team: Get input for SAP module-specific issues, or second level support feedback
    • The global security team in Łódź, Poland: Attend review meetings, monitor SLAs and manage the workload of tickets
    • Template guardians: Get feedback for process-specific questions from various solution and template guardians based in Zurich and Belgium

 

About you

  • Bachelors / Master’s Degree in Information Technology, Computer Science or similar
  • 5+ years of experience in a helpdesk, support, or consulting environment
  • Experience in SAP authorization concept (ECC 6, BW, APO, GRC, Solution Manager, Fiori, and Hana).
  • Proficient in tools and processes in the field of Application Security (e.g. SAP¬GRC, IAM, Segregation¬ of Duties).
  • Proficient in SAP security setup (e.g. IT General Controls, SAP parameters)
  • Good knowledge of MS office and interest in IT systems and applications
  • Excellent communicator and team player, with a specific focus on customer management and a genuine desire to solve problems and improve the overall customer experience
  • Proficient in business applications of the Barry Callebaut group (SAP, SalesForce.com, Maximo, HR SuccessFactors, Google…)

 

 

If you want to learn more about Barry Callebaut, please find further information here.