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Transport Coordinator

Location:

Petaling Jaya, 10, MY, 47800

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

The Transportation Coordinator will be responsible for the daily execution of freight management from working closely with Global procurement in managing LSPs, contract allocation, up to verifying freight invoices against contracted volume and rate.
The Transportation Coordinator also serves as SPOC on daily freight issues/enquiries from sites, regional and other departments (i.e. commercials, finance, and regional SC team).

Key responsibilities include

To check, validate and ensure freight invoices are captured in VIM (SAP) for all sites against contracted LSP*
To do check and balance for each framework created prior to the new contract expiry of each LSP.
To create new LSP framework in VIM (SAP) each time new contract onboard from Global Logistic
To follow-up communication with LSP (contract and spot) on monthly SOA and invoice received.
To communicate with LSP to ensure dispute/ rejected invoices are corrected in a timely manner.
To review and organize meeting with LSP on dispute invoices matters
To create LSP dispute invoices report for performance review
To participate in the ‘LSP Contract Awarding’ session for both Intra Asia and long-haul (estimated 2 times in a year).
To submit SAP master data request for new LSP onboard.
To support and ensure booking requirements are met by BC's appointed LSP & 4PL onboarding.
To tackle and mitigate any shipment interruptions prior to booking request i.e. equipment shortages, shipping schedule availability, LSP non-performance, LSP dispute the contract agreement.
Close coordination with the Global Logistic sourcing team on contractual freight information i.e. freight rates, equipment shortages and information visibility.
Freight data compilation for monthly Freight Management accrual report.
Monthly report LSP invoices validation (PO & non-PO) against framework created
To compile data for the new FY APAC freight budget review (annually).
Monthly accrual report for Freight Management.
To source and coordinate ‘spot rate’ requests as and when required. *Spot rate is applied for lanes that are not in the contracted list.
To source, provide freight details and coordinate LCL shipment requirements.
To source, provide freight details and support for airfreight shipment requests as and when required.
To engage and coordinate ‘cake shipments’ (inbound) requests via 3rd party suppliers to Batam.
SPOC to support and feedback on freight enquiries (from commercial, CS and SCM) as and when required.
To participate in the monthly “Freight Management” and weekly “BC US/ NAFTA” meeting calls.
Regularly interpret information related to each request/email: gather additional information as needed
Support continuous improvement projects related to Freight/Transport activities as needed

About you

Bachelor/Diploma degree in SC/Logistics, business administration
Demonstrated understanding of Logistics processes & market, trends and its financial levers
Proficient in English (oral & written) and (preferably) one local/Asian language.
More than 5 years’ experience in Transportation/Freight and Distribution and/or related field
Minimum 5+ years of relevant experience in a matrix organization, ideally within high volume Manufacturing, Distribution or B2B organization
Deep knowledge of the SC/Logistics, Transport & Warehousing processes
Experience in logistics operations function
Knowledge of customs & international export/import policies
Recommending effective solutions to enhance Logistics performance.
Adopting a right first time mentality
Proficient in MS Office Suite and Google (Gmail, Drive, Calendar) tools
Proven ability to multitask & prioritize in an extremely high volume/fast paced environment
Proven ability to process variable inputs to clarify/follow up on incomplete & ambiguous information
Proven ability to take initiative, overcome obstacles, solve problems and deliver consistent results
Ability to be a self-starter and work autonomously, as well as be part of a successful Team
Excellent communicator; good verbal and written communication skills
Takes ownership, proactive in communication
Experience in crisis or incident management

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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