Regional Supply Chain Project Manager


Petaling Jaya, 10, MY, 47800

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role 
The supply chain Project Manager is a key role to implement, embedding, sustaining, and improving the OSCO performance by developing new capabilities within the supply chain in alignment with the Global and Regional initiatives (OSCO transformation, Powerhouse) in processes and systems including metrics, data visualization, analytics, and execution. Examples of ongoing/upcoming initiatives: Supply planning in SAP, MRP adherence and master data, BW OTIF and reason entry for RCA, EPM SC dashboard, and OMP Operational tool deployment.

Key responsibilities include 

  • Map Supply Chain processes, carry out gap assessments, suggest areas of improvement and ensure SOPs are designed benchmarking best-in-class processes
  • Identify service improvement, cost savings opportunities
  • Gather and interpret relevant data for inventory, costs, delivery performance, and service complaints 
  • Initiate and follow up the data collection, and structuring process by ensuring that the required information is provided in a timely manner to ensure system readiness for new processes/initiatives
  • Develop and maintain analytics, key trends, insights, and solution proposals as they relate to key customer accounts
  • Provide analysis support for the Supply Review meetings within the Supply & Operations Planning (S&OP) process
  • Active participation in the inventory optimization studies
  • Promote and develop a continuous improvement culture across the Supply Chain department.
  • Monitor and follow up on all actions required for continuous improvement activities.
  • Identify opportunities, present business cases, and drive the continuous improvement program
  • Design and automate data extraction, transformation, and loading of data feeds into information delivery dashboards
  • Internal stakeholders: 
    • Supply Chain, CS, Sales: Map Supply Chain processes, carry out gap assessments, identify areas of improvement and ensure timely execution
    • Commercial: Develop and maintain analytics, key trends, insights, and solution proposals for BU/customer  
    • OSCO, Finance: Identity opportunities, present business cases, and drive the continuous improvement projects
    • OSCO, Commercial: Responsible for the development, monitoring, and timely reporting of all the leading key performance indicators
    • Commercial: Co-ordinate for new/special customers’ requirements
    • IM: Act as an interface between SCM and IT/IM
    • Supply chain: Ensure accuracy and maintenance of master data for supply chain processes
    • Supply Chain from other Region/Global: Support on-going global projects, best practice adoption, and sharing


About you 

  • Degree in any technical discipline &/or post-graduation in supply chain/operations
  • 12+ years of experience in the supply chain with hands-on experience in advance supply planning, inventory optimization, forecasting, and order fulfillment processes.
  • Working experience in SAP and APO/OMP is an advantage.
  • Attention to detail and ability to deal with large data sets.
  • Strong conceptual, analytical, and problem-solving abilities
  • Experience in supply chain processes
  • Excellent communication skill

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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