Senior Product Expert


Pasir Gudang, 01, MY, 81700

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

The Senior Product Expert executes the Product Expert function in-scope under the guidance of the Regional Product Expert Manager. Strives for product excellence and drives continuous improvement for our products and services. He/She is leading the technical assessment and implementation of PD cocoa projects in the region. He/She is a member of Global Cocoa Component committee (GCC), governance the componenet model according to global guideline, responsible for quality performance assessment of Cocoa component model in Asia Pacific. Consolidates and shares in-depth knowledge within PD. The Senior PD Product Expert gets guidance and support from the Regional Product Expert Manager on complex activities, ad hoc requests, and key issues in the execution of his duties. He/She has a shared responsibility in bringing innovation to the Asia market.


Key responsibilities include

  • For Cocoa Projects in the region – Technical Assessment
    • Assess the Request from a Technical Point of View, e.g. Discuss Feasibility of a Project with Operations, Production, QA or Technical Advisor; Support OSCO in defining Business Case for Investment, Analyse and Get Approval.
  • For Cocoa Projects in the region- Technical Implementation
    • Support line set up and commissioning from PD technical point of view.  Ensure product produced is meeting specification/customer’s requirement. Control, Fine-tune and Monitor First Industrial Productions, Outcome of Tests and Customer Feedback. Prepare, Participate to and Follow-Up Meetings with Other Departments to Ensure Proper Handover to Production
  • Regional Governance of Component Models
    • Member of GCC and represent the region for component models review.
    • Governance component models in terms of process recipe and speficication. Review component quality performance in the region with OSCO/QA support.
  • Support Innovation Projects
    • Working with Marketing and global R&D to identify potential Innovative product for the region. Support development of Innovation Funnel and technical feasibility assessment of Innovation Funnel.


About you

  • Fluent in English (written and oral) is required.
  • Excellent analytical, multitasking and sensory evaluation skills.
  • Ability to work independently and under pressure .
  • Willingness to learn and take over new responsibilities and challenges

If you want to learn more about Barry Callebaut, please find further information here.