Continuous Improvement Coordinator


Monterrey, MEX, MX, 66050

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

This position is based in Escobedo N.L.




The Continuous Improvement Coordinator is responsible for leading the continuous improvement initiatives by supporting the internal customer service team. The incumbent leads the development and implementation of a continuous improvement culture that will constantly improve all processes and services within the Customer Care department. 



  • Manage the KPI's of the plant through team boards and plant board, ensure the correct follow-up of the action plans
  • Train all areas of the plant in continuous improvement tools such as RCA, 8 steps, 5S's, as well as provide support for their use in solving problems.
  • NIBS Program Administration (Internal CI Program)
  • Provide support to the productive areas in the implementation of projects to improve productivity and efficiencies
  • Coordinate and promote improvement projects with all areas of the plant


Qualifications. (Must)

  • Bachelor in, Engineering or a science-related field
  • 3+ years of experience in Continuous Improvement
  • Experience in CI Tools, World Lean Manufacturing, 5W, Value Stream Mapping, 8-step methodology.
  • Implementation of impact projects in other plants (demonstrable)
  • Experience in Leadership
  • Knowledgable in MS Office Suite, SAP is an asset
  • English - Conversational 


If you want to learn more about Barry Callebaut, please find further information here.