Apply now »

Chef Academy

Location: 

Milano, IT, 20143

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

ABOUT THE ROLE:

 

The Chocolate Academy Chef will support the Head of Chocolate Academy in promoting the Callebaut brand locally in Italy, while also contributing to its international reputation and further building of the brand on a global scale. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand at a local level while contributing to global initiatives when needed. The role also involves travel within Italy and occasionally to international events or for specific brand activities.

 

KEY RESPONSIBILITIES:

 

  • Customer Engagement & Training:
    Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams.

 

  • Brand Promotion & Support:
    Act as an ambassador for the Callebaut brand at a local level, helping to raise brand awareness through events, demonstrations, and tastings. Support marketing and sales teams with brand development activities.

 

  • Chocolate Academy Operations:
    Manage and deliver training courses at the Chocolate Academy. Oversee course preparation, including product ordering, ingredient measurement, and equipment setup. Ensure the Academy’s kitchen and facilities are maintained to a high standard.

 

  • Product Development & Innovation:
    Lead recipe development and innovation efforts, focusing primarily on the local market and contributing to global brand initiatives. Test new products, refine existing recipes, and collaborate with CI&TS teams to meet both local and global needs.

 

  • Event Representation & Support:
    Represent the Chocolate Academy and Callebaut brand at key external events, fairs, and trade shows. Prepare for these events, managing logistics and assisting with product demonstrations, client interactions, and Q&A sessions.

 

  • Client & Sales Support:
    Assist the sales team by providing technical support for customers, answering questions, and offering guidance on how to best use Callebaut products. Contribute to the development of new tools and training programs that promote the brand and products.

 

  • Collaboration with Internal Teams:
    Work closely with the Head of the Chocolate Academy to refine training programs, ensuring they align with the Academy’s goals. Collaborate with marketing, sales, and CI&TS teams to share insights and drive innovation.

 

  • Administrative & Operational Duties:
    Manage the Academy’s kitchen inventory and equipment. Handle administrative tasks related to training programs, including scheduling, resource management, and follow-ups.

 

 

ABOUT YOU:

 

  • Ability to lift boxes up to 20kg and spend a majority of the workday on your feet. Strong time management and organizational skills are necessary

 

  • Advanced education in pastry, confectionery, chocolate processing, or a related field. A specific degree in chocolate processing is advantageous

 

  • 5+ years of experience in pastry, confectionery, or chocolate work. International experience is advantageous

 

  • Strong communication and public speaking skills with an ability to build relationships with customers and stakeholders

 

  • Fluent level of Italian is required

 

  • Communicative level of English is required

 

  • Deep expertise in chocolate, pastry, and confectionery techniques, with an understanding of both production and presentation

 

  • Experience in recipe development, product testing, and providing technical support

 

  • Familiarity with the B2B food market, including pastry shops, chocolate shops, hotels, and restaurants

 

  • Experience working with sales teams and supporting brand awareness initiatives.

 


We kindly request that all application documents, including your CV, be submitted in English.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

Were you missing anything in this job ad? Please share your feedback with us by clicking here.


Job Segment: Product Development, Sales Support, Research, Sales

Apply now »