Chocolate Academy Technical Advisor Mexico

About the role: 

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

The Mexico Chocolate Academy Chef-Technical Advisor is responsible for supporting and providing specific training to the customers and the commercial request according to the courses and programs at the Chocolate Academy center. Support North LATAM Gourmet vision by focusing on the five Academy pillars: Customer Journey, Multibrand focus, Market segment penetration, Sales training & Digital.

Key responsibilities include: 

• Manage the campaigns to promote courses and planning the courses calendar with the Head of Chocolate Academy.
• Integrating our products into new markets in LATAM (Colombia, Ecuador, Dominican Republic)
• Take ownership in creating, innovating, implementing and communicating (distributor and key customer training).
• Manage specific trainings within budget targets and quality targets.
• Share segment knowledge with Chefs and adapt our recipes to local products, especially on priority segments and top 10 applications.
• Support sales functions with effective trainings and demonstrations with clear objectives and increase sales volumes, profitability and multibrand in the different gourmet segments (HoReCa, BaPa, etc)
• Use Sales Force tool to show how Chocolate Academy can make opportunities for the business increasing our products sales.
• Understand the commercial training objectives and responsible for the planning of trainings internal and external.

About you:

• Degree in culinary arts or more than 10 years of experience.
• Software skills (SFDC, SF, CONCUR, etc) and computing knowledge
• Customer oriented profile, understanding customer’s needs & key applications
• Public speaking + cameras skills
• Teaching ability & passion
• Knowledge about Chains & industrials desired
• Interpersonal skills , listening ability 
• Technical skills, market credibility

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package
• Environment that welcomes workplace flexibility
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.