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Chocolate Academy Technical Advisor Mexico

Location: 

Mexico City, MX, 11250

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role: 

 

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

 

The Mexico Chocolate Academy Chef-Technical Advisor is responsible for supporting and providing specific training to the customers and the commercial request according to the courses and programs at the Chocolate Academy center. Support North LATAM Gourmet vision by focusing on the five Academy pillars: Customer Journey, Multibrand focus, Market segment penetration, Sales training & Digital.


 

Key responsibilities include: 

 

  • Manage the campaigns to promote courses and planning the courses calendar with the Head of Chocolate Academy.
  • Integrating our products into new markets in LATAM (Colombia, Ecuador, Dominican Republic)
  • Support the Chocolate Academy center and the regional Chef service based on NEXT LEVEL Strategy & MX 2.0 Strategy in close collaboration with Sales & Marketing in order to drive the business impact of the academy
  • Service provider with CA 2.0 strategy and customer journey 2.0
  • Share segment knowledge with Chefs and adapt our recipes to local products, especially on priority segments and top 10 applications.
  • Use Sales Force tool to show how Chocolate Academy can make opportunities for the business increasing our products sales.
  • Support development of new products (recommendations from market knowledge, tasting, test in applications...)
  • Aligned strategies between Chocolate Academy and Brands based on 1-5-10 Gourmet Strategy

 

About you:

 

  • Degree in culinary arts or more than 10 years of experience.
  • Software skills (SFDC, SF, CONCUR, etc) and computing knowledge
  • Customer oriented profile, understanding customer’s needs & key applications
  • Public speaking + cameras skills
  • Teaching ability & passion
  • Knowledge about Chains & industrials desired
  • Interpersonal skills, listening ability 
  • Technical skills, market credibility
  • Language: English fluent + local language

 

 

What you can expect from Barry Callebaut:

 

  • Competitive salary and comprehensive benefits package
  • Environment that welcomes workplace flexibility
  • An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
  • Ability to grow personally and professionally within an organization that values development and internal career growth
  • Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products. 

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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