Hoofd Order Administratie


Malle, VAN, BE, 2390

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

You will act as the customer's central contact with Barry Callebaut, ensuring that the right quantity of the requested product is delivered to the customer at the right price and on time. If arrangements do not go as planned you will make adjustments or suggest alternatives.
You are responsible for managing your team, so you also make sure your general knowledge is always up to date. This ranges from organizing and following up transports, to creating and printing labels. Receiving customers, guiding drivers and preparing loading documents are also part of your responsibilities.


Key resonsibilities include

  • Leading a team of 3 direct reports, assisting in case of vacations or need for support;

  • Processing orders: correctly entering them into the system based on information from the customer, production planning and the general manager. This also includes close customer contact, follow up on any problems and follow up on transportation; 

  • Preparing shipping notes, archiving documents, processing release documents for liquid chocolate.


About you

  • Good knowledge of Dutch and English;

  • Professional use of word/excel/mail;

  • Leadership qualities;

  • Finding solutions in cooperation with other teams;

  • Be able to work in an international environment;

  • Being customer friendly;

  • Be able to work under pressure.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

Were you missing anything in this job ad? Please share your feedback with us by clicking here.

Job Segment: Supply Chain, Engineer, Supply, Operations, Engineering