Senior Business Analyst Quality & SHE Quality

About the role:
Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a Senior Business Analyst in the field of Quality & SHE (Security, Health, Environment), assessing stakeholder requirements for digital solutions. Reporting to the Head of Digital Quality & SHE, you will be the point of contact to advise and support internal customers in formulating and concretizing their requirements and the creation of respective digital solutions.  You will also closely collaborate with product owners and support the development of strategies to optimize business performance. 

Key responsibilities:

• Analyze and optimize quality and SHE processes to improve efficiency, streamline workflows, and ensure compliance with industry standards and regulations,
• Collaborate with business stakeholders through interviews, workshops, and surveys to gather and document business requirements for digital solutions,
• Create user stories, use cases, functional specifications, and perform feasibility studies to evaluate proposed changes or enhancements to systems,
• Work closely with digital teams (including development teams) to design and implement IT solutions that meet business needs, with a focus on systems like SAP QM and SAP EHS,
• Develop technical concepts and specifications for downstream implementation, leveraging existing IT systems,
• Provide recommendations for business process improvements and system enhancements to drive efficiency and effectiveness,
• Oversee the design, execution, and monitoring of user acceptance testing (UAT) and other relevant testing phases,
• Maintain close cooperation with application management teams to ensure smooth implementation, maintenance, and operation of applications,
• Collaborate with global stakeholders, with key locations in Europe (Wieze, Lodz), and support initiatives across our global footprint.

 
About you:

• Graduate degree in (industrial) engineering, food sciences, business administration, IT, or a comparable field,
• Minimum of 5 years of experience in relevant fields, with advanced knowledge of IT solution design, feasibility studies, and user acceptance testing,
• Solid understanding of ERP systems, particularly SAP QM; experience with SAP EHS or food quality and SHE processes is a plus,
• Familiarity with business analysis tools and techniques, such as BPMN and UML,
• Experience with project methodologies, including both waterfall and agile approaches,
• Knowledge of industry regulations and compliance standards related to food safety and quality is an advantage,
• Strong analytical and problem-solving skills, with the ability to interpret complex data and draw actionable insights,
• Excellent communication skills, both written and verbal, capable of presenting to diverse audiences and stakeholders at various levels,
• Independent and self-driven, with a passion for innovation and the ability to take ownership of tasks and see them through to completion,
• Collaborative mindset, capable of building positive relationships across global, diverse teams and supporting team success,
• Willingness to learn and adopt new technologies, staying current with emerging industry trends,
• Fluent in English (both verbal and written) and willing to travel up to 20%.

 
We offer:

• Employment on a regular basis in the sweetest company in the world.
• Annual bonus based on your work results.
• Lunch card to be used for groceries and restaurants.
• Private medical care in Lux Med (basic package fully financed by BC).
• Fit Profit sports card co-financed by BC.
• PPE: we care about your future, and we save money for your retirement.
• Cafeteria Program as a part of Social Fund.
• Group life insurance.
• Hybrid working model: min. 8 days in the office a month.
• As part of our work-life balance culture, we can start work between 7 am and 10 am.
• Free consultation with a lawyer once a quarter.
• Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
• And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
• Daily delivery of fresh fruits and veggies to the office.
• You can purchase our sweet products with a special discount.
• Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
• Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
• We like to party as much as we like chocolate! We have integration budgets we can use for team events.
• Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.