Senior Business Analyst - Salesforce [Online Recruitment Process]


Lodz, LD, PL, 90-530

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Key responsibilities:

  • As a Senior Business Analyst you will work on challenging projects, related to different business process we are managing on our global application Salesforce.com.
  • You will work in team under the guidance of experts and experienced project managers. Projects are situated in the “go-to-market” field, meaning different customer-related processes mainly within the Sales, Customer Care and marketing field. But we also have processes related to vendor and material processes. 
  • Within each project life cycle, you will be involved in all its different phases going from a detailed design analysis, building and configuration, testing, training and go-live support.  For this, you will work together with our business departments, such as Sales and Customer Care, to fully understand their user requirements and support them in the best way as possible. 
  • In other words, you will have a beautiful switch between more technical configuration tasks within Salesforce and organizational tasks to align with different stakeholders to gather requirements, give user support and training.


About you:

  • Master Degree in Commercial Engineering, Information Technology or similar.
  • At least 3-4 years relevant work experience with SFDC, preferably in an Information Management field within an international company.
  • Strong analytical and communication skills.
  • Enjoy working in team.
  • Full professional proficiency in English.
  • Willingness to travel for about 20%.
  • And most importantly: passion for chocolate!


We offer:

  • Stable employment in an international organization.
  • Annual bonus based on your work results.
  • Private medical care for you and your family.
  • Employee Pension Program.
  • Sport card.
  • Life insurance.
  • Luncheon vouchers.
  • Discount card for cultural events.
  • Christmas benefits.
  • Chocolate, fruit and vegetables in the office.
  • Opportunity to purchase the company's products at reduced prices.

If you want to learn more about Barry Callebaut, please find further information here.