Sales Account Manager

About the role:

Perform sales activities for achievement of sales budget and targets within sales territory in order to meet commercial objectives, and report to the Food Manufacturing Sales Director

Key responsibilities:

• Pursue sales leads: visit existing and new customers, such as industrial customers or regional partners while respecting a time management schedule.
• Assess customer needs and suggest appropriate products and services.
• Obtain full understanding of the customers’ strategies, their brands and categories in order to enable the offering of relevant solutions and identify future opportunities with the customers,
• Respond to customer enquiries, negotiate prices, delivery times within limits of authority and conclude sales orders to meet volume/revenue targets,
• Propose sales improvements and new ways to approach actual and potential customers in sales territory.
• Actively communicate frequently with the sales team, manager, and other departments within the organization regarding targets, customers, and product availability,
• Develop and maintain new and existing customer relationships and ensure professional customer relationship management (CRM),
• Live up to internal rules and trade legislation when negotiating and making contracts with customers,
• Ensure knowledge and know-how within the area of expertise is continuously updated and relevant,
• Validate the accuracy and appropriateness of the data used and ensure relevance and high quality of data output e.g. reports, and analysis,
• Actively transfer information and feedback from the market/customers to managers and colleagues and relevant other departments,
• Actively increase own professional knowledge and expertise and ensure understanding of the global BC organization,
• Identify, research and contact prospective customers and build positive relationships that will generate future sales and repeat business,
• Coordinate Trade Marketing, Marketing, CA and Technical activities between BC and customers,
• Follow on regular basis group related office work, including admin tasks (e.g.: Salesforce platform, weekly reporting, price list management),
• Ensure constant follow-up on commercial goals and achievements in order to meet/exceed objectives.

About you:

• Bachelor /Master Degree (preferably in Economics, Business Administration or Sales & Marketing),
• 5+ years of relevant working experience in Sales, preferably in a multinational FMCG company, experience in B2B is a plus,
• Commercial skills (presenting, discussing, negotiating, strategic thinking),
• Entrepreneurship spirit and passion (autonomy will be a key driver),
• Knowledge of chocolate, FM industry, industrial customers, regional chains is a plus,
• In-depth knowledge of the industry’s offering in terms of capabilities, products, innovation, as well as understanding the key players, customers and competitors, in the world of chocolate,
• Proficiency with Google applications, Salesforce and MS Office,
• Being open to and adapting quickly to new sales and marketing approaches,
• Very good level of English both written and oral,
• Open for frequent travelling (30%)
• Strong in working in complex matrix organizations, both internally and externally,
• Analytical skills in sales, marketing, financial, logistics environment,
• Strong business acumen,
• Being able to manage complexity and end-to-end thinking: to manage the customer throughout the entire organization,
• Well-developed listening, communication, interpersonal skills and an analytical mindset,
• Strong ambassador of the BC values: passion, team spirit, customer focus, entrepreneurship, integrity - autonomy will be a key driver,
• Consumer and customer-oriented mentality,
• Solution driven and problem-solving attitude,
• Hands-on mentality and determined to always deliver against objectives,
• Being open to and adapting quickly to new sales and marketing approaches.

We offer:

• Employment on a regular basis in the sweetest company in the world.
• Annual bonus based on your work results.
• Private medical care in Lux Med (basic package fully financed by BC).
• Fit Profit sports card co-financed by BC.
• PPE: we care about your future, and we save money for your retirement.
• Vacation subsidy as part of the Social Fund.
• Group life insurance.
• Parking space on the premises.
• Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, and many other occasions during the year.
• More chocolate: every quarter we get a chocolate deputation.
• We like to party as much as we like chocolate! We have integration budgets we can use for team events.
• Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.