Sales Account Manager

About the role:

Perform sales activities to achieve sales budget and targets within sales territory to meet commercial objectives, and report to the Gourmet Sales Director.

Key responsibilities:

• Pursue sales leads: visit existing and new customers, such as semi-industrial customers or regional chains while respecting a time management schedule.
• Assess customer needs and suggest appropriate products and services.
• Obtain a full understanding of the customers’ strategies, brands, and categories to enable the offering of relevant solutions and identify future opportunities with the customers,
• Respond to customer inquiries, negotiate prices, and delivery times within limits of authority, and conclude sales orders to meet volume/revenue targets, 
• Propose sales improvements and new ways to approach actual and potential customers in sales territory.
• Actively communicate with the sales team, manager, and other departments within the organization regarding targets, customers, and product availability.
• Develop and maintain new and existing customer relationships and ensure professional customer relationship management (CRM).
• Live up to internal rules and trade legislation when negotiating and making contracts with customers.
• Ensure knowledge and know-how within the area of expertise are continuously updated and relevant.
• Validate the accuracy and appropriateness of the data used and ensure relevance and high quality of data output e.g. reports, and analysis.
• Actively transfer information and feedback from the market/customers to managers, colleagues, and relevant other departments.
• Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business,
• Coordinate Trade Marketing, Marketing, and Technical activities between BC and customers.

About you:

• Bachelor / Master's Degree (preferably in Economics, Business Administration, or Sales & Marketing),
• 5+ years of relevant working experience in Sales, preferably in a multinational FMCG company, experience in B2B is a plus,
• Commercial skills (presenting, discussing, negotiating, strategic thinking),
• Entrepreneurship spirit and passion (autonomy will be a key driver),
• Knowledge of chocolate, the gourmet industry, semi-industrial customers, and regional chains is a plus,
• In-depth knowledge of the industry’s offering in terms of capabilities, products, and innovation, as well as understanding the key players, customers, and competitors, in the world of chocolate,
• Proficiency with Google applications, Salesforce, and MS Office,
• Being open to and adapting quickly to new sales and marketing approaches,
• Very good level of English both written and oral,
• Open for frequent traveling ~ 30%

We offer:

• Employment on a regular basis in the sweetest company in the world.
• Annual bonus based on your work results.
• Private medical care in Lux Med (basic package fully financed by BC).
• Fit Profit sports card co-financed by BC.
• PPE: we care about your future, and we save money for your retirement.
• Vacation subsidy as part of the Social Fund.
• Group life insurance.
• Parking space on the premises.
• As part of our work-life balance culture, we can start work between 7 am and 10 am.
• Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, and many other occasions during the year.
• More chocolate: every quarter we get a chocolate deputation.
• You can purchase our sweet products with a special discount.
• We like to party as much as we like chocolate! We have integration budgets we can use for team events.
• Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.