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Global Digital Quality Specialist

Location: 

Lodz, PL, 90-530

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:

As a Global Digital Quality Specialist, you will be responsible for improving quality operations through process digitization, standardization, and developing tools to support the quality function. Your work will have a direct impact on areas such as Quality Control, Supplier Quality, Food Safety, and Product Traceability.
 

Key responsibilities:

  • Global Standardization: Develop and implement unified quality processes across all regions and business units.

  • Process Digitization: Create simple, transparent processes based on KPIs and SLAs, leveraging digital tools.

  • User Support: Train employees and provide ad hoc support for new digital applications.

  • Collaboration: Work closely with the Quality Performance team and other departments, including Operations, Supply Chain, R&D, and Digital.

  • Reporting: Ensure that business-relevant KPIs can be effectively reported using new digital applications.

  • Global Projects: Lead transformational projects that make quality management more proactive and customer-focused.

 

About you:

  • A minimum of 10 years, including significant experience in project work, project management, or software implementation.
  • Operational experience in a food-related environment (Quality, R&D, or Operations).
  • Familiarity with industrial production settings.
  • Proficiency in tools like SAP and Microsoft 365.
  • Expertise in analyzing data and interpreting quality-related metrics.
  • Strong analytical thinking and the ability to distinguish between core and detailed information.
  • Excellent communication and collaboration skills within international teams.
  • Calm, professional demeanor, with patience and empathy in daily interactions.
  • A master’s degree in a scientific, information technology, or engineering field.
  • Quality-related certifications (e.g., HACCP) are an advantage.
  • Fluency in English is required (additional languages are a plus).

 

We offer:

  • Employment on a regular basis in the sweetest company in the world.
  • Annual bonus based on your work results.
  • Lunch card to be used for groceries and restaurants.
  • Private medical care in Lux Med (basic package fully financed by BC).
  • Fit Profit sports card co-financed by BC.
  • PPE: we care about your future, and we save money for your retirement.
  • Cafeteria Program as a part of Social Fund.
  • Group life insurance.
  • Hybrid working model: min. 8 days in the office a month.
  • As part of our work-life balance culture, we can start work between 7 am and 10 am.
  • Free consultation with a lawyer once a quarter.
  • Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
  • And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
  • Daily delivery of fresh fruits and veggies to the office.
  • You can purchase our sweet products with a special discount.
  • Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
  • Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
  • We like to party as much as we like chocolate! We have integration budgets we can use for team events.
  • Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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