Coupa Administrator


Lodz, LD, PL, 90-530

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:

The Coupa Administrator is positioned within the procurement department. This role works closely with stakeholders across various departments including Procurement, Finance, and IT. The core purpose of the Coupa Administrator is to ensure effective and efficient use of the Coupa platform, aligning it with the organization's procurement and financial management processes. The core mission is to maintain, configure, and optimize the platform to support business needs, while ensuring data integrity and security.
This role provides an opportunity to work at the intersection of technology and finance, in a critical role that supports key business processes. The Coupa Administrator will gain deep insights into the organization's spending patterns and will have the opportunity to contribute to decisions that affect the financial health of the organization. Coupa will be used globally across all BC divisions and sites     

Key responsibilities:

  • Overseeing and managing various modules within the Coupa platform, including P2P, Sourcing, SIM, and Risk Assess.
  • System Configuration and Maintenance (Daily): configuring and maintaining the Coupa platform according to the organization's needs. This includes creating and managing workflows, approval chains, and custom forms. Stakeholders involved include the Procurement, Finance, and IT teams.
  • User Training and Support (On Request): being a point of contact for user support and training. This includes both ad hoc support and scheduled training sessions. Stakeholders include all users of the Coupa platform across the organization.
  • Integration Management (Weekly/Monthly): managing integrations between Coupa and other systems in the organization. This includes both technical configuration and ongoing maintenance. Stakeholders include the IT team and other teams whose systems integrate with Coupa.
  • Collaborate with cross-functional teams to understand business requirements and translate them into system configurations and workflows within the Coupa platform
  • Reporting and Insights (Monthly/Quarterly): generate reports and provide insights on spending patterns to support decision-making. 
  • Data Security and Compliance (Ongoing): ensure data security and compliance with relevant regulations and standards. 
  • Assist in defining and implementing Coupa-related policies, procedures, and governance frameworks for the assigned modules


About you:

  • Bachelor's Degree in Information Technology, Computer Science, Business, Finance, or related field. 
  • 3+ years of related coupa experience.
  • Certifications related to Coupa, procurement, or IT service management could be beneficial, such as Coupa Certified Administrator, Certified in Production and Inventory Management (CPIM), or ITIL certifications.
  • Assist in defining and implementing Coupa-related policies, procedures, and governance frameworks for the assigned modules.
  • Excellent written and spoken English is essential given the global nature of the role. 
  • Strong technical skills with experience in system administration and configuration, preferably with the Coupa platform or similar spend management systems.
  • Understanding of procurement and financial management processes.
  • Problem-solving skills, with the ability to troubleshoot technical issues and find effective solutions.
  • Project management skills, with the ability to manage multiple tasks and stakeholders simultaneously.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users and to interact effectively with stakeholders at all levels of the organization.
  • Ability to work independently and take initiative, but also to collaborate effectively in a team.
  • Strong analytical skills, with the ability to analyze data, generate insights, and make data-driven decisions.
  • Attention to detail and commitment to data integrity and security.


We offer:

  • Employment on a regular basis in the sweetest company in the world.
  • Annual bonus based on your work results.
  • Lunch card to be used for groceries and restaurants.
  • Private medical care in Lux Med (basic package fully financed by BC).
  • Fit Profit sports card co-financed by BC.
  • PPE: we care about your future, and we save money for your retirement.
  • Cafeteria Program as a part of Social Fund.
  • Group life insurance.
  • Hybrid working model: min. 8 days in the office a month.
  • As part of our work-life balance culture, we can start work between 7 am and 10 am.
  • Free consultation with a lawyer once a quarter.
  • Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
  • And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
  • Daily delivery of fresh fruits and veggies to the office.
  • You can purchase our sweet products with a special discount.
  • Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
  • Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
  • We like to party as much as we like chocolate! We have integration budgets we can use for team events.
  • Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

Were you missing anything in this job ad? Please share your feedback with us by clicking here.

Job Segment: Procurement, Operations