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Business Analyst

Location: 

Lodz, Łódzkie, PL, 90-530 Lodz, Łódzkie, PL, 90-530 Lodz, Łódzkie, PL, 90-530 Hyderabad, TG, IN, 5000019 Hyderabad, TG, IN, 5000019 Hyderabad, TG, IN, 5000019

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role: 

At Barry Callebaut Digital, we are driving the digital transformation of the world's leading chocolate manufacturer. We are looking for a Business Analyst to join our Polomas Team, supporting the Position Logistic Management System (Polomas) used by sourcing, trading, and risk management teams across our global organization. 

In this role, you will act as a bridge between business and technology, helping stakeholders translate operational needs into practical digital solutions. You will collaborate with traders, procurement teams, external partners, and digital experts worldwide to continuously maintain, enhance, and optimize a business-critical platform.

 

Key responsibilities: 

  • Support and maintain the Position Logistic Management System (Polomas).
  • Analyze and translate business needs into system improvements and enhancements.
  • Manage and follow up on incidents, service requests, changes, and day-to-day stakeholder interactions across multiple communication channels.
  • Monitor system performance and support issue resolution.
  • Collaborate closely with traders, procurement teams, digital teams, and external partners.
  • Act as a key point of contact between business users and technical teams.
  • Analyze data and investigate issues using SQL and other available tools.
  • Support system changes and releases, including occasional activities outside standard business hours where required.

 

About you: 

  • Experience in business analysis, application support, data analysis, or a similar role.
  • Strong analytical skills and the ability to translate business needs into practical solutions.
  • Good knowledge of SQL/T-SQL and confidence working with data.
  • Understanding of business systems supporting trading, logistics, sourcing, or other operational processes.
  • Excellent communication skills and the ability to collaborate with both business and technical stakeholders.
  • A customer-focused mindset with a proactive approach to problem-solving.
  • Ability to work independently, take ownership, and thrive in a dynamic environment.
  • Professional fluency in English.
  • Open to occasional business travel across Europe (up to 20%).
  • It will be an advantage if you have experience with commodity trading, logistics or risk management processes, SAP or other ERP systems, and additional technologies such as Python, VBA, C#, SSIS/ETL tools, or DevOps. 

 

We offer (Poland, GBS Łódź): 

  • Employment on a regular basis in the sweetest company in the world.
  • Annual bonus based on your work results.
  • Lunch card to be used for groceries and restaurants.
  • Private medical care in Lux Med (basic package fully financed by BC).
  • Fit Profit sports card co-financed by BC.
  • PPE: we care about your future, and we save money for your retirement.
  • Cafeteria Program as a part of Social Fund.
  • Group life insurance.
  • Hybrid working model: min. 8 days in the office a month  
  • As part of our work-life balance culture, we offer flexible working hours, allowing you to start your day between 7:00 a.m. and 10:00 a.m.
  • Free consultation with a lawyer once a quarter.
  • Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
  • And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
  • Daily delivery of fresh fruits and veggies to the office.
  • You can purchase our sweet products with a special discount.
  • Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
  • Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
  • We like to party as much as we like chocolate! We have integration budgets we can use for team events.
  • Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities. 

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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