Global Supplier Quality Specialist


Lebbeke-Wieze, VOV, BE, 9280

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

The Global Supplier Quality Specialist is responsible for his/her RM category(ies) to:

  • Interface with(in) Global & Regional Supplier Quality, Regional R&D & Sourcing to (pro-) actively drive Risk Management framework & activities for his/her category(ies), performing analyses, following up on findings and driving mitigation actions, communicating relevant findings to the appropriate internal stakeholders.
  • Interface with the Global Supplier Quality Analysts in an expert role to facilitate SRM request resolution. Manage all non-standard operational & strategic topics where/if relevant Interacts with suppliers and internal stakeholders to ensure compliance with BC supplier and raw material requirements
  • Participate in a leading role in Global Supplier Quality Projects a project member and functional lead, such as new acquisitions integrations
  • Prepare/update/review RM specification (including templates & framework) as needed to ensure that the right levels of quality requirements are being controlled for all RMS.


Key responsibilities include

- Category Risk Management (Supplier and Raw Material)

  • Risk Management : identify areas of risk within category, perform risk analyses with suppliers, follow up on findings, pro-actively communicate with other internal/external stakeholders on  risk mitigation plans
  • Tool & Functionality Development(s): improve existing tools, create new tools for risk management with the help of the Process Improvement Manager.
  • Define supplier risks and identify respective mitigation plans aligned with strategic sourcing
  • Evaluate & negotiate quality (standards / specifications) of Raw Materials and Suppliers
  • Participate in discussion of agreements with supplier (quality KPI’s, etc.)
  • Coordinate raw material and supplier change requests
  • Performs portfolio evaluation to  optimize the BC supplier and raw material range
  • Author Raw Material Specifications and contributes to Supplier Quality Requirements setting


- Supply Quality Projects (Innovation, Continuous Improvement)

  • Take a leading role in delivering Supply quality projects on time, coordinating internal and external stakeholders.
  • Lead Supplier Quality project stream  in integrations and acquisitions


- Continuous improvement and Reporting

  • Take part in Global Supplier Quality Improvement projects
  • Prepare and delivery RM & Supplier relevant reports & dash-boards (Risk Management / Audit follow-ups) to the relevant BC community on Supplier Quality operations & projects



- Operational Request Support

  • Provide support to SRM analysts in an expert role, providing timely input when required to facilitate SRM request resolution


About you

  • Master Degree in Food/Bio Science/Chemistry (or equivalent through experience)
  • Fluent in English + other specified languages an asset (e.g. Russian, Spanish, Portuguese, Arab, Japanese, Chinese)
  • 7+ years’ experience in a Quality or R&D function in the Food industry. Relevant industrial experience in the Food industry is a must
  • Experience with HACCP, GMP, food labeling requirements
  • Experience in Risk management and Project management
  • Experience/Knowledge of Barry Callebaut’s key material groups (cocoa, dairy, fats, flavours, colours, sugars)
  • Analytical: Background & interest in a data & process driven approach to further enhance and uplift the applied processes and tools (operationally & strategically). Business minded and keen interest in data management
  • Profound stakeholder management skills
  • Project Management skills & experience
  • IT expertise: Google, SalesForce, SAP, MS Office. SAP knowledge is a must
  • Ability to travel up to 20%



If you want to learn more about Barry Callebaut, please find further information here.

Job Segment: Risk Management, Supply, R&D, Quality, Finance, Operations, Bilingual, Research