CI Manager QA


Lebbeke-Wieze, VOV, BE, 9280

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

Reporting to the Quality Director EMEA, the Quality Continuous Improvement Manager defines and drives the implementation of best in class Quality and Food Safety standards and practices in the region. This function continuously looks at improving performance of the region‘s manufacturing sites and by introducing new approaches and strategies, proactively deals with upcoming quality issues. The Quality Continuous Improvement Manager ensures compliance of factories with the Global Quality Policies.



Key Responsibilities include

  • Promoting quality achievement and performance improvement throughout the team and all stakeholders
  • Driving compliance with the BC requirements/KPI’s on Quality, Performance and Food Safety and assuring that all the data is updated in the systems, reviewed and based on these improvements being systematically put in place.
  • Coordinating Quality system/improvement projects and best practice implementation in the manufacturing sites within the region
  • Driving the research, evaluation and proposition of new systems, investments, technologies, procedures or other assets that will enhance the department and the local/regional function effectiveness.
  • Performing highly specialized functional analysis to support the business and provide interpretations of results. Feed conclusions back to management, customers or relevant stakeholders in the organization.
  • Developing and implementing Quality Culture/Continuous Improvement initiatives in the region. Assure that the right methodology is used for quality-improvement exercises. Enforce Best Practice Sharing by using global communication- and network tools and -platforms to share best practices.
  • Identifying improvement opportunities; analyzing the Quality-KPI’s and -reports in order to propose and suggest initiatives for improvement. Ensuring that the identified improvement needs are translated in Continuous Improvement initiatives.


About You

  • 7+ years of relevant working experience in Quality Assurance in an international food, pharmaceutical or feed company
  • Experience in Project Management and Leadership (3 direct reports)
  • Experience in continuous improvement environments
  • Food Safety management, HACCP management, Hygienic, GMPs (Hygiene practices, Sanitation, Environmental Monitoring, etc)
  • Drive to deliver, taking initiatives and strong leadership skills
  • Compliance focus
  • Internal and external customer focus
  • Transversal managerial skills (sharing knowledge and experience)
  • Being an effective communicator, navigating through different audiences
  • Team spirit
  • Change Management, as a key driver


At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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