Manager, Sales

About the Role

The Sales Manager, Food Manufacturing, will oversee and grow accounts in the food manufacturing sector within a territory to include, but not limited to, PA, NJ, MA, and OH. This role is responsible for developing and executing customer-centric strategies to drive volume growth, maximize margin performance, and expand market share. The Sales Manager will act as a trusted advisor, leveraging industry expertise to align customer needs with company solutions while fostering cross-functional collaboration to deliver exceptional service.

Job Responsibilities Include

• Develop and manage relationships with key stakeholders within customer organizations.
• Responsible for account coverage across Pennsylvania (PA), New Jersey (NJ), Massachusetts (MA), and Ohio (OH); other surrounding areas as needed
• Execute sales strategies that achieve annual volume and margin goals, ensuring alignment with company objectives.
• Drive business growth by identifying and nurturing a robust pipeline of opportunities within existing and new accounts.
• Act as the primary point of contact for customer accounts, addressing concerns and ensuring clear, timely communication.
• Collaborate with R&D, supply chain, and marketing teams to develop tailored solutions that meet customer needs and drive innovation.
• Monitor and track key performance indicators (KPIs) to assess performance, identify trends, and drive continuous improvement.
• Negotiate and renew long-term contracts, fostering enduring partnerships with customers.
• Work cross-functionally to ensure timely delivery of products, resolve supply chain challenges, and maintain high levels of customer satisfaction.
• Represent the company at trade shows, networking events, and industry forums to enhance visibility and identify new opportunities.
• Provide accurate sales forecasts and contribute to strategic account planning.
• Leverage market insights to guide product development, pricing strategies, and go-to-market plans.
• Stay informed of market trends, competitive activities, and industry developments to anticipate customer needs and drive proactive solutions.
• The scope of the role is the assigned region in the USA, covering direct food manufacturing accounts.

About You

• Bachelor’s degree in business administration, marketing, or a related field.
• 3+ years of account management or business development experience, preferably in a B2B food-related industry.
• Proven ability to prospect, manage accounts, and drive new business growth creatively and strategically. 
• Demonstrated success in building strong customer relationships and achieving revenue growth targets.
• Strong customer focus with a solution-oriented mindset. 
• Excellent business acumen with the ability to analyze data, identify trends, and make informed decisions. 
• Strong communication, presentation, and interpersonal skills.
• Familiarity with Salesforce or similar CRM platforms is preferred.
• Knowledge of the chocolate or commodity markets is a plus.
• Travel requirements: Available for overnight travel. Travel frequency will depend on where the candidate is based; 30-60% depending on business need.

What You Can Expect from Barry Callebaut

•    Competitive salary, annual bonus, and comprehensive benefits package.
•    MyFlex PTO (unlimited), holidays, and flexible work arrangements.
•    An inclusive, diverse culture grounded in the #OneBC mindset.

•    Exposure to global best practices and opportunities for professional growth and internal mobility.