Sales Promoter SA - Durban

About The Role

Our position Sales Promoter, based in Durban.

The Sales Promoter is responsible for promoting product range (all brands) by calling on chefs, bakers, confectioners, and distributors - both current customers and prospects, familiarizing and them with, and selling  products available from Barry Callebaut for their applications. The incumbent provides technical assistance/ demonstration of product to customers and prospects when needed, while continuing to strengthen the relationship with the customer and provide a value-added service. 

He/she is responsible for creating the demand for the product and responsible for the pull out of stock; from distributor that the end user purchases from.  In addition he/she is responsible for the route rides with Distributors weekly to jointly visit customers that Distributors supply.

He/she builds strong relationships with chefs, bakers, confectioners, and others in the culinary community.

Key Responsibilities Include

• Proactively plan, manage and pursue sales leads; visit existing and new customers, such as confectioners, pastry shops, bakeries, restaurants and hotels, applying good time management techniques.
• Assess customer needs and suggest appropriate products and services.
• Respond to customer enquiries; negotiating prices within limits of authority; and concluding sales orders to meet revenue targets.
• Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business. 
• Manage distributors in how they supply, sell and promote Barry Callebaut portfolio and brands. 
• Coordinate Trade Marketing and Technical activities between BC and specific customers. 
• Represent Barry Callebaut at Trade Fairs/Customer Days as may be applicable.
• Develop Chef-to-Chef relationships. 
• Establish annual, quarterly, monthly, or weekly sales plans and prioritise and schedule own activities so these targets are met.
• Conduct other Group-related office work, including admin tasks (Salesforce platform, weekly reporting, price list management etc.).
• Register commercial activities in Salesforce
• Maintain and continually build a strong knowledge of the Barry Callebaut product range, sales and commercial processes.

About You

• Bachelor’s Degree in food science or similar vocational education
• Must have a valid driver’s licence
• Knowledge/interest in Chocolate/Gourmet industry (desirable)
• Experience with SAP/Salesforce (desirable)
• Working knowledge of Google Mail
• Proficient knowledge of MS Office Suite
• Proficient in English, both written and verbal
• Exceptional customer focus and ability to build relationships
• Ability to work effectively as a team player, in a collaborative and supportive manner
• Ability to build sustainable relationships of trust through open and interactive communication
• Used to working in a high volume, fast paced, ever-changing environment
• Self-motivated, flexible and able to adapt to changing circumstances
• Excellent written and verbal communication skills
• Ability to multitask, prioritise and manage time effectively
• Excellent problem-solving skills