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Team Lead, Data Exception Handling

Location: 

Hyderabad, TG, IN, 5000019

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role

  • The new European Union Deforestation Regulation (EUDR) ensures that seven commodity products, including cocoa and palm oil, are no longer sold in the EU if sourced from areas affected by deforestation or forest degradation practices.
  • As a DDS Analyst Team Lead, your primary responsibility will be to ensure Barry Callebaut's compliance with the EUDR by managing the Due Diligence Statement (DDS) reporting process and managing a team of Analysts.
  • This means following up in a cockpit if all statements were requested and received ahead of reception or shipping. Exception handling and taking contact with power users in the different sites in scope (> 20 sites, mainly in Africa and Europe) to remediate the absence of this data will be key to your function.

 

Key responsibilities include

  • Lead a team of Analysts responsible for creating and managing the DDS.
  • Use the cockpit to check 100% compliance for all sites in scope, both on the inbound and outbound side
  • Ensure timely creation and management of DDS, by the requirements of the EU Deforestation Regulation (EUDR).
  • Collaborate with Sourcing teams in case of errors or exceptions during the DDS creation process.
  • Collaborate with Customer Service teams in case customer requests or complaints are linked to their DDS.
  • Connect to the power users in the sites to remediate missing information for DDS creation.
  • Maintain accurate DDS process documentation and remediation actions.
  • Ensure timely remediation of missing information for DDS creation
  • Travel requirements: 10%

 

About you

  • Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Information Technology, or a related field.
  • A Master's degree or relevant certification (e.g., Certified Data Analyst) is a plus.
  • Preferably 2-4 years of experience in a similar data analyst role
  • Begin able to cope with a lot of escalations, connect well with overseas factories and functions
  • Ability to lead and influence small teams
  • Ability to operate in a multicultural environment
  • Excellent language skills both written and oral in English
  • Affinity to systems and underlying data flow management and governance
  • Proficient in MS Office Suite
  • Proficient in data visualization tools and software, such as Excel and Power BI
  • Ability to work with large datasets and perform data cleansing and transformation

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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