Demand Planner

Overview

The Zurich-based Barry Callebaut Group is the world’s leading manufacturer of chocolate and cocoa products – from sourcing and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations and compounds. The Group runs more than 60 production facilities worldwide and employs a diverse and dedicated global workforce of more than 13,000 people. The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants or caterers. The global brands catering to the specific needs of these Gourmet customers are Callebaut® and Cacao Barry®, Carma® and the decorations specialist Mona Lisa®. The Barry Callebaut Group is committed to make sustainable chocolate the norm to help ensure future supplies of cocoa and improve farmer livelihoods. It supports the Cocoa Horizons Foundation in its goal to shape a sustainable cocoa and chocolate future.

Regional Demand Planner, AMEA

• To lead the monthly Demand review and reach a consensus demand plan working closely with the Sales Leads and Cluster MD (South Pacific) To improve forecast accuracy, bias for market in scope (South Pacific)
• To establish and improve on all DP related regional reporting (AMEA)
• To manage and continually improve the sales forecasting process and develop the demand planning skills, capabilities, and tools (AMEA)
• To optimally use and improve SAP APO process and tool, and other DP related processes and reporting tools, with proper documentation (AMEA)
• To lead as AMEA PPU (Process Power User) and AMEA super user

MAIN RESPONSIBILITIES & SCOPE

• Internal - Sales (all BUs for South Pacific country cluster) – monthly:
  • Generate baseline forecast rolling 24 months horizon
  • Review actual sales vs lag 2month demand
  • Improve demand forecast to compare with latest trend, previous year, budget, including contracts/late contracts.
  • Facilitate demand validation and enrichment by capturing the assumptions, risks and opportunities on sales activity, customer projects, NPI, sub-co/co-packer and Interco flows
  • Agree on a final demand plan and critical points to be escalated/resolved
  • Integrate Budget and MTP process into S&OP Demand Planning monthly process

• Internal – Customer Service – monthly:
  • Same as above
  • (CS: within 3month, Sales: 3M onwards)

• Internal – Supply Planning – monthly:
  • Support supply balancing activities related to demand shaping

• Internal – Supply Chain/Finance – monthly:
  • Provide demand visibility to the supply and finance team

• Internal - Global, Regional and Local multifunction – biweekly:
  • As AMEA PPU (Process Power User) to lead and drive on system improvement plan and statistic review for AMEA, work collaboratively with the Global / Regional / Local teams. Standardization of process across AMEA. Technical power user.
  • Communicate the needs, drive discussion, and deliver the results for DP related project/process and tool improvement for AMEA region
  • Proper documentation

• External – Key customers – monthly:
  • Improve demand forecast via customer collaborative forecasting

ESSENTIAL EXPERIENCE & KNOWLEDGE

• Graduate /Post Graduate with qualification/ experience in data Analytics
• Strong English communication skill
• 10+yrs of overall experience of which 5+yrs of relevant experience in demand/supply planning and analysis.
• Experience managing S&D process as demand planner. SAP user will be an advantage
• Microsoft Excel, PowerPoint, PowerBI knowledge is a must.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.