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Data Analyst Exception Handling

Location: 

Hyderabad, TG, IN, 5000019

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

 

The new European Union Deforestation Regulation (EUDR) ensures that seven commodity products, including cocoa and palm oil, are no longer sold in the EU if sourced from areas affected by deforestation or forest degradation practices.

 

As a DDS Analyst, your primary responsibility will be to ensure Barry Callebaut compliance with the EUDR by managing the Due Diligence Statement (DDS) reporting process.

This means following up in a cockpit if all statements were requested and received ahead of reception or shipping. Exception handling and taking contact with power users in the different sites in scope (> 20 sites, mainly in Africa and Europe) to remediate the absence of this data will be key to your function.

 

 

MAIN RESPONSIBILITIES & SCOPE

 

  • Use the cockpit to check 100% compliance for all sites in scope, both on the inbound and outbound side
  • Ensure timely creation and management of DDS, in accordance with the requirements of the EU Deforestation Regulation (EUDR).
  • Collaborate with Sourcing teams in case of errors or exceptions during the DDS creation process.
  • Collaborate with Customer Service teams in case customer requests or complaints are linked to their DDS.
  • Connect to the power users in the sites to remediate missing information for DDS creation.
  • Maintain accurate DDS process documentation and remediation actions.
  • Ensure timely remediation of missing information for DDS creation

 

Scope:

 

  • DDS Management for all Barry Callebaut import/production/export flows globally

 

 

ADDITIONAL CONSIDERATIONS OR COMMENTS

 

  • Travel requirements: 10%
  • Others: - Willingness to contribute for weekend work / EU time zone support, as per agreement.

 

 

Section 2 - CANDIDATE PROFILE 

 

EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS

 

  • Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Information Technology, or a related field.
  • A Master's degree or relevant certification (e.g., Certified Data Analyst) is a plus.
  • 2 to 5 years of experience in a similar data analyst role
  • Able to cope with a lot of escalations, connect well with overseas factories and functions
  • Experience to operate in a multicultural environment
  • Excellent language skills both written and oral in English
  • Affinity to systems and underlying data flow management and governance

 

 

ESSENTIAL EXPERIENCE & KNOWLEDGE / TECHNICAL OR FUNCTIONAL COMPETENCIES 

 

Mandatory Skills:

  • Proficient in MS Office Suite
  • Advanced Ms-Excel skills and hands on experience in Data analysis (not data reporter)
  • Proficiency in English both written and speaking
  • Use cockpit / Any workflow tool, to check and follow up on DDS data, follow documentation SOPs
  • Quick learner and easily adaptable to new environments
  • Affinity to systems and underlying data flow management and governance related experience
  • Ability to work with large datasets and perform data cleansing and transformation
  • Able to produce recurrent reports proactively
  • Propose improvements in current reports
  • Analytical to evaluate the report (consistency, data reported, etc)
  • Automate regular and redundant reports
  • Proficient in data visualization tools and software, such as Excel and Power BI (not a must)
  • Basic navigation of ERP modules (Good to have)
  • Basic knowledge of sourcing and logistics (good to have)

 

Soft Skills:

  • High attention to task-specific accuracy
  • Owns assigned tasks and remediations
  • Communicates clearly with site contacts
  • Suggests minor improvements
  • Manages own workload and deadlines

 

LEADERSHIP COMPETENCIES & PERSONAL STYLE

 

  • Excellent ability in organizational skills, communication skills (oral and written) and interpersonal skills.
  • Excellent attention to detail and accuracy
  • Proven resilience and ability to overcome obstacles and deliver results (even in case of time pressure and escalations)
  • Proven ability to multitask and prioritize in an extremely high volume/fast paced environment.

 

ADDITIONAL COMMENTS / CONTEXT OF THE ROLE

 

  • A lot of interaction with other functions and factories is needed to remediate under time pressure, so resilience is key to you character

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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