Senior Technician, Maintenance


Hendersonville, US, 28792

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

About the role

The Senior Maintenance Technician will be responsible for facilitation and leadership to maintain, install, modify, troubleshoot, repair, overhaul, rebuild, and dismantle all types of complex manufacturing and support equipment. This role will also be responsible for mentoring, auditing and facilitating others in applying knowledge of maintenance to the improvement of safety, quality, delivery, cost and culture.

Key responsibilities include

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


  • Perform routine diagnostic checks on automated systems, monitor automated systems, isolate problems and perform repairs.
  • Strong skill set with AB programmable logic controllers (SLC, PLC, and Control Logix families), (Siemens S7 a Plus) as well as Human Interface (HMIs) such as AB PanelView, FactoryTalk View and Wonderware.
  • Ability to configure, test, troubleshoot and commission AB and Siemens VFDs.
  • Configure, troubleshoot, and commission PLC and HMI based control systems with the ability to make minor programming changes.
  • Direct and oversee the maintenance of programs for PLCs and PCs coordinating with Process Engineers, Project Engineers, Information Technology staff, and Production and Maintenance personnel.
  • Guide and train others with less experience through mentoring.
  • Understanding of industrial power circuits, installation practices, and general OSHA safety practices.
  • Understand the plant electrical criteria, standards and company guidelines.
  • Collaborates with production supervisors and leads as well as Engineering, Planning, Quality and Safety teams where necessary.
  • Lead and coordinate emergency repair situations minimizing downtime, including liaising with external contractors directly and internal teams, especially during out of hours periods.
  • Perform all necessary Preventative and Corrective Maintenance activities.
  • Attend periodic maintenance leadership meetings.
  • Assist the Maintenance Manager in achieving departmental KPI’s.
  • Ensure all tasks and activities carried out by the team are done following Barry Callebaut safety, food safety and engineering guidelines and procedures.
  • Observe all safety, sanitation, food safety, GMP and HACCP requirements.
  • Perform various equipment preventive maintenance tasks as necessary, but routinely in cases requiring advanced technical expertise.
  • Responsible for safety compliance personally and with equipment.
  • Review documentation for maintenance activity using the maintenance database, adequately communicate maintenance issues to appropriate employees (e.g., other maintenance techs, operators, engineers, supervisors, etc.), and properly utilize the maintenance inventory system.
  • Train production employees as needed for set-ups, operation of all equipment, etc.
  • Participate in projects and/or rebuilds.
  • Assist in day-to-day support of operators for adjustments, setups, and change overs
  • Notify the leader in charge of any anomaly that is outside the procedure.
  • Respect the safety rules and take care of yourself and your colleagues respecting and following the safety procedures in force in the company.
  • Report unsafe acts and conditions.
  • Participate in mandatory training sessions.
  • Commit to fulfill the expectations of quality and service of the clients, as well as the current regulatory compliance applicable to the food industry.
  • Responsible for reporting any situation of potential or real danger to your superior and the Quality department.
  • Keep the area, tools and equipment in your care clean and tidy.



  • Associates degree in Electrical Engineering, Mechatronics, or equivalent experience and credentials
  • High school diploma or equivalent


Work Experience:

  • Minimum of 7 years work experience in an industrial manufacturing maintenance related field, required.
  • At least 3 years of related automation experience and general control system design.  Experience in food industry is a plus.
  • In-depth knowledge of industrial automation systems, including HMI and SCADA systems, Allen-Bradley controls/controllers, Siemens and PLCs
  • Additional technical training in lubrication, mechanical, and electrical skills, preferred.
  • Ability to communicate orally and in writing as well as proven problem solving and troubleshooting skills.
  • Excellent attendance and safety record.
  • Experience using computerized maintenance Management Systems and understanding of Microsoft office and Google systems.
  • Must be able to work overtime and during Holiday shut-downs when necessary.
  • Must have experience with HACCP, GMP, OSHA regulations.
  • Food manufacturing experience, preferred. 
  • Ability to read and understand manuals, line diagrams and schematics, required.
  • Ability to identify and analyze a situation and to make frequent technical decisions based on specifications, required.
  • High degree of precision working with minimum tolerances, required.
  • High degree of attention and care required preventing injury to others with responsibility for flow of electrical power.
  • Exposed to voltages up to 480.
  • Good organization, math, written and oral communication, detail orientated, interpersonal skills.
  • Self-motivated, must work autonomously with a minimum of supervision.
  • Must be able to adhere to all GMP and food safety rules.


Additional Requirements:

  • Concern for Safety, Quality and Accuracy
  • Analytical and Conceptual Thinking - Systematically identifies and understands problems.
  • Information Seeking – make an effort to get more information and not accept quality at face value.
  • Creative Thinking – ability to problem solve and identify creative solutions to achieve optimum results.
  • Ability to work at high heights, ie. on roofs, aerial lifts, elevated platforms, up to 50 feet while wearing fall protection and proper PPE.
  • Able to lift 75 lbs, frequently with mechanical assistance.
  • Able to lift 50 lbs, regularly.
  • Able to lift 100 lbs, occasionally.
  • Kneel, squat, bend, stoop; frequently.
  • Twist, stretch, reach overhead, frequently.
  • Able to stand for long periods of time.
  • Able to walk up and down stairs, frequently.
  • Finger dexterity.
  • Ability to use computer screens for periods of time.
  • Ability to sit for periods of time.
  • Available for overtime when required.
  • Available to work on the weekends.
  • Passion: Understanding and passion for our products.
  • Team spirit: Cooperate, being assisted, participate in group activities and support other areas when required.
  • Entrepreneurship: Do more than expected in its position, carry ideas for improvement and actively participate in its implementation.
  • Customer focus: Focus our efforts on meeting our clients’ needs.
  • Integrity: Respect our colleagues and the company.


What you can expect from Barry Callebaut:

  • Competitive compensation package including salary, benefits, and vacation time
  • 12 paid holidays PLUS your birthday off!
  • Collaborative atmosphere with like-minded individuals who are passionate about chocolate
  • The ability to grow your career within an organization that values development and internal career growth

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Nearest Major Market: Asheville

Job Segment: Maintenance, Supply Chain, Aerial Operator, Engineer, Food Safety, Manufacturing, Operations, Engineering, Quality