Product Expert, R&D


Eddystone, PA, US, 19022

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Position title: Product Expert, R&D

Reporting to: Director, R&D - Cocoa

Location: Eddystone, PA

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

About the role: 


The R&D Product Expert will be responsible for the Pilot Lab and Discovery program activities in R&D team in Eddystone, PA.  The R&D Product Expert is the expert in translating his /her expertise on cocoa beans and semi-finished cocoa materials into recipes and process settings.


Key responsibilities include: 

  • Lead expertise on cocoa products and cocoa processing
  • Maintain an organized state in the process lab areas
  • Carry through of Design of Experiments for Application Lab trials
  • Assist in performance of R&D trials on both lab and production scales
  • Assist in Process Improvement Studies for R&D/Production
  • Understand the Product Development Process as it pertains to Research and Development functions. 
  • Maintain supplies inventory and order items when needed. 
  • Proper operation, standardization & maintenance of pilot lab equipment. 
  • Following Safety and Good Housekeeping requirements. 
  • Identify and compile lists of potential research subjects in accordance with study objectives and parameters, as appropriate to the individual position
  • Collect and analyze data
  • Request or acquire equipment or supplies necessary for the project
  • Supervise undergraduate students working on the research project (maintaining records on assignment completion, acting as liaison/mediator between the undergraduate students and the faculty researcher)
  • Attend project meetings, summarize project results, prepare progress reports
  • Travel to field sites to collect and record data and/or samples as appropriate to the specific objectives of the study
  • Review and edit data to ensure completeness and accuracy of information; follow up with subjects to resolve problems or clarify data collected
  • Write and contribute to publications
  • Develop research protocols and follow Innovation project guidelines.
  • R&D sensory panel management
  • Perform miscellaneous job-related duties as assigned
  • Must promote a safe working environment and good GMP’s
  • Committed to providing a safe food product
  • Works within all regulatory requirements
  • Perform other assignments as delegated by R&D



  • Bachelor of Science in a technical field (Biology, Chemistry, Food Science) – Food Science degree preferred (relevant experience will be considered in lieu of degree)


Work experience: 

  • Interpersonal skills with the ability to work in a team-oriented environment, including cross-functional Project Teams involving members from Marketing, Supply, Manufacturing as well as R&D. Organizational skills and problem-solving skills.
  • Oral communication skills to effectively provide feedback to project teams or immediate supervisor. 
  • Written communication skills for accurate data entry and concise lab reports. 
  • Provide technical support to all pillars of R&D. 
  • Timely execution of multiple project objectives within established timelines. 
  • Self-motivated, seeking information from others to accomplish objectives. 
  • Ability to display a degree of flexibility regarding changing project priorities. 
  • Desire to learn, apply, and enhance skill set while seeking new opportunities. 
  • Statistical techniques
  • Develop critical observations and attention to detail
  • Knowledge with MSOffice Software applications.
  • Must be able to lift 50 lbs unassisted


What you can expect from Barry Callebaut:

  • Competitive compensation package including salary, benefits, and vacation time
  • 12 paid holidays PLUS your birthday off!
  • Collaborative atmosphere with like-minded individuals who are passionate about chocolate
  • The ability to grow your career within an organization that values development and internal career growth



If you want to learn more about Barry Callebaut, please find further information here.

Nearest Major Market: Philadelphia

Job Segment: Law, Supply, Product Development, Scientific, Legal, Operations, Research, Engineering