Procurement & General Services Support

JOB TITLE: Procurement & General Services Support

REPORTS TO: Procurement & General Services Lead

LOCATION: Durán- Samborondón, Ecuador

ABOUT THE COMPANY:

Barry Callebaut Group, headquartered in Zurich, is the world's leading manufacturer of high-quality chocolate and cocoa products, from sourcing and processing cocoa beans to producing the finest chocolates, including fillings, decorations, and chocolate compounds. At Barry Callebaut, we are committed to transforming the cocoa and chocolate industry. As a global leader in the manufacture of high-quality cocoa and chocolate products, our actions shape the future of our industry. We are a B2B company that supplies the entire food sector, from cocoa beans to the most exquisite chocolate products. We are a purpose-driven company: we believe in creating a positive impact and reinvesting in the communities where we operate. We have a strong commitment to sustainability, and our goal is to build a sustainable future for cocoa and chocolate. Our headquarters are in Zurich, and we have more than 12,000 passionate employees working in over 40 countries. We are very proud of who we are and what we do. And, of course, we are always looking for talented people to help us make a positive impact in our industry and beyond.

The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal chocolate makers and professionals, such as chocolatiers, pastry chefs, bakers, hotels, restaurants, and catering companies.

SCOPE AND RESPONSIBILITIES:

Summary: The Procurement and General Services Support role is responsible for providing end-to-end support to the CSD and HSE areas across the full procurement cycle, ensuring timely, compliant, and cost-effective purchasing processes. This position manages supplier sourcing, quotation processes, purchase order issuance, and invoice registration and validation within internal systems. Additionally, it oversees recurring service providers, supports administrative compliance through document management for municipal and fire department requirements, and coordinates leasing providers for fleet management. The role also includes inventory control, monitoring of fuel and toll balances, and the preparation of operational reports and KPIs to support decision-making and continuous improvement within the function

Essential Functions:

● Manage the full procurement cycle: supplier sourcing, RFQs, bid analysis, and purchase order issuance

● Ensure timely invoice registration and validation in internal systems

● Monitor and control recurring service providers (cleaning, catering, personnel transportation)

● Handle administrative documentation for municipal and fire department compliance

● Coordinate with leasing providers for vehicle maintenance, fines management, and fleet tracking

● Maintain inventory control and monitor fuel consumption and toll balances

● Track and report purchase order issuance and procurement KPIs

● Support continuous improvement and compliance within procurement and general services processes

QUALIFICATIONS FOR THE JOB:

Education & Experience:

• College
• Spanish and English speaking and writing
• Basic office tools knowledge
• Negotiation skills
• Inventory knowledge
• ERP purchase module – procurement platform (Currently Coupa)

Additional Requirements:

• 2 years of previous experience
• Time management and scheduling
• Office package knowledge
• Record keeping
• Customer support
• Technical writing or documentation
• Problem solving and critical thinking
• Process optimization or lean methodologies
• Risk assessment and mitigation

What to expect from Barry Callebaut:

• BC is the world leader in cocoa and chocolate. BC has its own infrastructure in Ecuador, the 3rd largest cocoa-producing origin in the world. 
• A very dynamic business environment that requires adaptability and proactivity. 
• Regular contact with people from different nationalities and cultures. 
• BC, as a multinational company, literally has a world of professional opportunities. 
• Projects continue to develop in Ecuador with great interest from our senior management. 
• Cocoa is growing quickly and will continue to grow in the coming years.