Coordinator, QA


Dunmore, PA, US, 18512

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

POSITION TITLE: Quality Assurance Coordinator




Job Summary:
The Quality Assurance Coordinator will be responsible for reviewing and verifying standards with product testing, product release, packaging, labeling, weight control, lot coding and traceability, nutritional labeling, supplier and ingredient information, and product sampling. The QA Coordinator will perform activities in accordance to company and customer quality management systems and ensure the quality of the products by enforcing GFSI (food safety), GMP (good manufacturing practices), quality policy, safety and sanitation regulations.


Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

●    Comply with all department specific quality, safety, GFSI, regulatory, and food safety policies and procedures.
●    Lead an investigation on internal and external reported quality and food safety issues. 
●    Perform sampling, collection, processing and shipment of lab samples.
●    Collect and review production activities and records in accordance with company and customer quality management systems. 
●    Collect and verify information for release of finished products.
●    Oversee the custody of work-in-process and finished products
●    Code and transfer products into appropriate product status.
●    Conduct risk assessments and hazard analyses for biological, chemical, and physical hazards.
●    Have good working knowledge of production floor processes and the associated risks.
●    Administer classroom and hand-on quality and food safety training to associates.
●    Audit internal programs and processes for compliance to Barry Callebaut standards and GFSI requirements. 
●    Track, trend, and analyze data.  Complete graphs and charts for meetings.
●    Collect and verify standards and standard updates through SAP and production records
●    Have a solid understanding of technical data sheets and food safety documentation 
●    Collect, verify, and maintain files on supplier and ingredient information. 
●    Performs other assignments as directed. 



●    Bachelor’s Degree in Science or Food Science or equivalent preferred
●    1-2 years of experience in food safety and/or manufacturing.
●    General knowledge of food technology. Good working knowledge of GMPs, Health and Safety regulations. Correspond and interact professionally and ethically with all levels of the organization and customers/vendors. 
●    Strong written & verbal communication skills, analytical ability, leadership strengths and ability to work effectively with a team are required (computer software skills to include SAP, Google Workspace, MS Word, Excel and PowerPoint required).
●    Excellent communication skills (presentation, report writing)
●    Good interpersonal skills
●    Ability to drive projects to completion

What you can expect from Barry Callebaut:
•    Competitive compensation package including salary, benefits, and vacation time
•    12 paid holidays PLUS your birthday off!
•    Collaborative atmosphere with like-minded individuals who are passionate about chocolate
•    The ability to grow your career within an organization that values development and internal career growth

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre

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