Commercial Cocoa Manager MENA


Dubai, DU, AE, 392407

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!


About the role:

Our position, Commercial Cocoa Manager Middle East & North Africa (based in Cairo, Egypt), is accountable for all cocoa product volume & cocoa powder premiums in the MENA region. Developing sales volume and increases premium with the defined local, regional and international customer base. The incumbent is the main point of contact of Cocoa Business within BC for all customers in MENA region and takes full responsibility for the cocoa business & cocoa distributors in a professional manner. Indirectly manages the BC sales force (FM & GM) for the sale of cocoa products within the region. Proactively supports the sales organization for additional opportunities outside the existing customer base. Acts as the MENA ‘customers’ voice within BC Cocoa EEMEA to ensure customer satisfaction and continuity of business relationship.


Key Responsibilities:

  • Developing a strategic plan for the region and being accountable for the execution of it in order to increase volume & premium.
  • Developing a strong network of contacts within BC - Customer Care, Marketing, Sourcing, Finance and Supply Chain -  in order to support day to day business in the region and pro-actively supports the sales team, distributors & customers
  • Being able to translate Cocoa Bean & Product markets in a simple way to explain the sales team and customers about trends to support purchasing strategies of the customers
  • Understanding customer market, capability & position in order to create a business development plan per customer to drive growth
  • Indirect management of Sales teams in order to be successful in their job of selling cocoa products
  • Developing positive working relationships with key stakeholders on customers side including, buying, technical, NPD and supply chain departments and recognize key decision makers
  • Building strong relationship with Chocolate counterpart within region.


About You:

  • Bachelor’s Degree in Economics or commerce related field
  • 10+ years in commercial working experience
  • 2+ years in Cocoa trading/product experience
  • Fluent in English both written and oral
  • Speaking French is preferred due to the region’s customer base
  • Regular travel within region and to BC locations (Louviers, Hamburg, Zurich) required (on average 60% of work time)
  • Basic understand of Terminal Commodity Markets (preferably Cocoa beans)
  • Understanding of cocoa powder and technical aspects
  • Commercial drive to make the deal in the interest of BC & customer
  • Relationship builder & team player


Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.


At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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