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Quality Stream Leader

Location: 

Douala, CM, BP 570

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Position Title: QA STREAM LEADER
Reporting Title: Quality ASSURANCE MANAGER

Department:  Quality

Location: DOUALA - CAMEROUN

 

 

JOB SUMMARY

 

The QA Stream Leader will be responsible for leading, guiding, planning, organizing, developing and controlling all activities of the Quality Assurance function on the stream. Responsible for quality, food safety, hygiene, and HACCP of the operations whiles ensuring that quality and food safety resources are used effectively and the quality & food safety program (including surveillance, sampling, and monitoring activities) is prioritized

 

CONTEXT OF THE JOB

 

This role is key for implementing and sustaining a Quality Assurance & Food Safety Management System in order to produce safe & saleable products.

100% Job on site. (DOUALA)

 

 

KEY RESPONSABILITIES

 

  • Contribute to the development and Implement Quality Assurance & Food Safety Management Systems QA&FSMS (guidelines, procedures and SOPs) taking corporate Quality Assurance & Food Safety and environmental guidelines together with national legal requirements into considerations in the stream..
  • Ensure the professional day-to-day delivery of Quality & Food Safety services to internal customers; personally, intervene in some more difficult quality issues.
  • Coordinate QA&FSMS activities with the rest of the organization particularly with operations. 
  • Advise, Coach & Train the stream about all relevant quality issues in the area of responsibility
  • Manage the stream team ensuring staff are motivated, trained and ready to achieve objectives, in a positive social climate..
  • Ensures the full implementation of necessary changes in the QA&FSMS regarding procedures, standards, tools, system throughout a change management standard. This includes the documentation and approval of procedures and work instructions, process forms etc. as appropriate.
  • Lead the QA&FSMS Corrective Action Preventives Actions (CAPA) related to several audits & visits
  • Support R&D department during new recipe implementation or recipe transfer 
  • Ensure quality and production team development in order to guaranty quality and food safety product compliant to customer needs.
  • Contribute to reduce rework product volume by supporting production team
  • Reduce customer complaints
  • Administers disciplinary action to immediate subordinates in consultation with the Human Resources Department
  • Identifies the training needs of the stream members
  • Performs any other duties that may be assigned by superiors.

 

ABOUT YOU

 

EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS 

 

  • Master of science or Engineer in Quality Management or food technology and processing / Food sciences / Biochemistry / Chemistry / Microbiology 
  • Demonstrate at least 5 years of successful experience in Quality & Food Safety Management System in food industry or in food safety operations leading
  • Fluency in English required; English speaking and writing
  • Cocoa processing
  • Proficiency with MS Office,
  • Training required FSSC 22 000; HACCP; GMP; MANAGEMENT; PROJECTS MANAGEMENT
  • Leadership
  • Open mind, willing to learn and do also share.
  • He should also have good team spirit, problem solving, project management, change management and solution oriented skill.
  •  Should be able to lead the team in order to achieve the target linked to the group strategy and vision.
  •  Should have the sense of urgency and should drive to deliver

 

 

ESSENTIAL EXPERIENCE & KNOWLEDGE

 

  • A minimum of 5 years post–qualification hands–on relevant working experience in Quality & Food Safety Management System in food industry or in food safety operations leading.
  • Ability to handle food safety and hygiene operations of the stream
  • Strong knowledge of the food processing industry, Food Safety Defense and HACCP
  • Being customer oriented and easily with them
  • Coached and leading the stream
  • Proficiency in MS Office application – Word, PowerPoint and Excel to a competent standard.
  • Excellent communication skills – verbal, written to include report writing
  • Knowledgeable in SAP and Maximo applications

 

 

PERSONAL STYLES & ATTITUDE

 

  • Assess compliance of the plant or otherwise in relation to food safety and ensure compliance or prevent non-compliance
  • Ability to propose courses of action to quality with Site QA manager and is prepared to defend a standpoint in matters of food safety and quality
  • Proven organizational skills, including time-management and ability to work under pressure
  • Good interpersonal skills with a high level of integrity

 

 

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Job Segment: QA, Food Safety, CAPA, Quality, Customer Service, Management

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