Supervisor, Production


Chicago, IL, US, 60632

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role: 

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate. 

The Supervisor, Production is responsible for the day-to-day operations of assigned shift including planning, organization, implementations and control of operations in the areas of Good Manufacturing Practices, Quality, and Safety, Customer Service, team process and personnel. This role will hold ownership of plant and food safety, including all regulatory requirements. The Supervisor, Production will provide team guidance and be the first point of contact for production leads as well as work closely with the plant manager to manage refiner responsibilities. The Supervisor, Production will train, coach, problem solve and communicate timely and relevant information to team members and supervisors in a thorough manner. 

Key responsibilities include: 

•    Direct and manage plant operations for production and shipping. 
•    Responsible for the operations of each shift including supporting efficient equipment operation, providing adequate personnel training, handling personnel issues, and maintaining adequate personnel placement. 
•    Establishes continuous improvement strategies and processes to reduce waste, cycle time and hours utilization. 
•    Organization of the day-to-day operations of shift including troubleshooting as needed. 
•    Ensure correct completion of all shift paperwork. 
•    Enforce company policies, safety standards, GMP standards and HACCP. 
•    Cross train personnel to be able to work in all areas of the Chocolate Production 
•    Ensure all production lines are covered for operation based on the business needs.
•    Ensure all new production trials are fully tested and do not over consume items which would cause a negative MUV. 
•    Coach and support each team member and facilitate team meetings as needed, including employee and temporary employee work assessments. 
•    Ensure accurate and timely KPI's are delivered to the management team. 
•    Ensure RCA is carried out on all quality issues and safety infractions. 
•    Work with the quality department to ensure audit gaps are closed and the production areas are kept clean and orderly. 
•    Ensure through the supervisors and leads that all CCP's and CP's are checked as per schedule and are used correctively. 
•    Oversee Recipe Management
•    Perform all other related duties as required 

About you: 

•    High School diploma or equivalency and a minimum of two years of appropriate supervisory experience in a food-manufacturing environment. 
•    Proficient English language skills both written and oral 
•    Computer knowledge in Word, Excel; PowerPoint and SAP (helpful) 
•    Teamwork and Cooperation – have a genuine intention to work cooperatively with other, to be part of a team. 
•    Flexibility, Self-control, Self-confidence – ability to adapt to and work effectively with a variety of situations individual or groups. 
•    Organizational Commitment – ability and willingness to modify his/her behavior to suit the values, priorities and goals of the organization. 
•    Interpersonal understanding and Relationship building – ability to listen and understand others. 
•    Initiative – preference for taking action before being requested. 
•    Developing Others – Promotes and develops the leadership skills of the team. 

What you can expect from Barry Callebaut: 

•    Competitive salary and comprehensive benefits package 
•    12 paid holidays, generous PTO, plus your birthday off 
•    Environment that welcomes workplace flexibility 
•    An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum! 

 •    Ability to grow personally and professionally within an organization that values development and internal career growth 
•    Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

Nearest Major Market: Chicago

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