Sr. Manager, Sales - West Coast


Chicago, US, 60654 American Canyon, US, 94503

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role: 


Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.


The Senior Sales Manager who will be reporting to the Director, will be responsible for achieving sales targets – volume and margin – and assigned strategic account objectives. The Manager represents the chocolate and semi-finished products in the Western USA.  The Manager is responsible for, but not limited to driving portfolio growth, R&D development ambitions including new products seeded for development, and management of the other scope of services offered (technical services, supply chain/planning, marketing, etc.). The Senior Sales Manager works within a cross-functional team environment to achieve their objectives.

Key responsibilities include:  

●    Develops and implements strategic sales plans, programs and forecasts to achieve objectives for products and services; responsible for the sales operating budgets including volume and margin.
●    Develops account plans for customers to deliver annual volume and margin targets, strategic initiatives to drive the highest possible wallet share and create a strong supply relationship; develop new business opportunities including strategic volumes and close deals.
●    Drives the new business activities for volume and margin growth through product development by developing relationships with customer R&D stakeholders; manage the project management activities for key projects and steer internal R&D efforts.
●    Establishes and maintains relationships with customer stakeholders including procurement, R&D, QA, marketing, etc.; pursues higher level relationships within the account.
●    Direct sales forecasting activities to ensure forecast KPI adherence; support the supply chain and planning activities in support of customer volumes and projects, and enabling footprint initiatives.
●    Ensures that a high professional level of customer service is maintained via resolution of complaints, troubleshooting product supply chain problems, client visits, industry networking, participation in trade shows, chocolate training to distributor’s sales network, etc.
●    Maintain up-to-date awareness of activities, industry trends, and technical developments that affect target markets 
●    Represents company at trade events to promote the company when needed and relevant with account.
●    Support account managers with account management and business development and opportunity identification; participate in global or regional strategic account governance, and negotiating agreements, where needed.

About you:

●    Bachelor’s Degree in any related field plus 10 years of sales experience in a food-related industry.
●    Knowledge of industrial food ingredient customers in Western Region of US
●    Knowledge of industrial chocolate and cocoa
●    Ability to sell value-added food ingredient
●    Use of Salesforce and Microsoft Office programs
●    Ability to work independently and as an effective team member.
●    Exercises professional conduct and sound judgment in all related areas.
●    Strong communication skills.
●    Travel requirements: Overnight travel, up to 50%


What you can expect from Barry Callebaut:

●    Competitive salary and comprehensive benefits package
●    Paid time off, plus 12 paid holidays, plus your birthday off
●    Environment that welcomes workplace flexibility 
●    An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
●    Ability to grow personally and professionally within an organization that values development and internal career growth
●    Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.  

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Nearest Major Market: Chicago

Job Segment: Supply Chain Manager, Supply Chain, Marketing Manager, Sustainable Agriculture, Sales Management, Operations, Marketing, Agriculture, Sales