Manager, Sales, NY Metro

About the role 

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

This position plans and implements sales to foodservice distributor accounts for a geographic region where cultivating relationships, identifying opportunities, and account management skills are critical. The Regional Sales Manager will support the Northeast region, focused heavily on the Boston and Philadelphia markets.

Job responsibilities include

• Develop Metro NYC territory sales plan aligned with annual brand business plans and region objectives
• Manage direct and distributor accounts according to established sales and revenue goals and developing strong customer relationships.
• Manage and lead team of three Brand Developers supporting pull efforts with targeted end-user customers. Coordinate activities with key distributor partners to enhance channel partner relationships including key DSR’s
• Maintain effective sales forecasts
• Collaborate with Director of Marketing to optimize activities of the Chocolate Academy NY.  Build Chocolate Academy awareness with NY end-users and support class sign-ups and attendance.
• Maximize contribution margin according to established goals with aggressive price and promotion management, contract management, monitoring/assisting with A/R balances, clearing deductions, production and supply chain resolutions, and new product development projects.
• Create and deliver sales presentations, business reviews, and product recommendations effectively.
• Develop and manage sales expense budget.
• Ensure that a high professional level of customer service is maintained via resolution of complaints, troubleshooting product supply chain problems, client visits, industry networking, participating in trade shows, gourmet chocolate training to distributor’s sales network, etc.
• Maintain up-to-date market awareness for key developments in both the direct and distribution landscape.
• Travel 40% in local market

About you

• Bachelor’s degree preferred
• 7 to 10 years of sales experience in a bakery or foodservice distribution environment.
• English speaking / Spanish a plus
• Proven creativity in prospecting, opening and growing account base
• Business acumen and demonstrated quantitative skills
• Ability to work independently and as an effective team member
• Exercise professional conduct and sound judgment in all related areas
• Strong communication skills
• Teamwork and Cooperation – genuine intention to work cooperatively with others.
• Has proficiency in sales and full knowledge of the product line and its applications.
• Impact and Influence – builds support for ideas, adjusts approach and style to suit customer audience.
• Customer Service Orientation – meet the customers’ needs
• Organizational Commitment, Achievement Orientation – know how the organization functions and work well competing against our standard of excellence
• Special Knowledge Expertise, Flexibility – mastery of the foodservice and bakery market body of job-related knowledge and adapts to and works effectively with a variety of situations, individuals, or groups
• Self-confidence, Relationship Building – believe in your capability to accomplish sales while building or maintaining friendly warm relationships with customers
• Initiative – preference for action before being requested; does more than what is required or expected

What you can expect from Barry Callebaut

• Competitive salary and comprehensive benefits package
• Salary Range of $100,000 - $125000, depending on factors such as experience and location, plus annual bonus and our comprehensive benefits package
• PTO, Paid Holidays, Flex Days
• Environment that welcomes workplace flexibility and hybrid environment
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all our products.