Director, R&D Product Expert


Chicago, IL, US, 60654

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role: 


Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

The Director, R&D Product Expert will manage the product experts activity for the Americas including also the Innovation Program for Americas and the Premium Decorations and Inclusions business unit. The Director will be responsible for the management of the R&D Product Experts and for the projects based in the US, Canada and Mexico.  The Director will be responsible for contributing to the innovation and specialty strategy resulting in growth in volumes and margins. It is critical that this individual has a strong technical food science understanding and can help to steer the business.


Key responsibilities include: 

●    Managing the R&D personnel and projects based in different locations. Responsible for the administration, strategy and technical direction of the R&D product group. 
●    Providing necessary technical support to vendors, clients, and operations when problems occur with products.   
●    Participating actively in the various projects of the Research and Development team and help to set priorities. 
●    Work closely with Innovation team/Global R&D in Europe to help define the current Innovation program for Americas with modifications as necessary for this geography. Work with local, regional and international teams.
●    Work in close cooperation with the Sales, R&D Project Managers and marketing team to best present innovative products and specialties to customers and drive customer focused developments.
●    Assisting in the development of production expansion and the recognition of new equipment necessary to expand the specialty product portfolio to grow the business.
●    Identify, inform and organize project members and stakeholders, establish a team for innovation or large projects, organize Team meetings
●    Provide technical support to existing and new customers, and create new market opportunities
●    Support OSCO in defining business case for investment
●    Develop employees by creating individual development plans
●    Mentoring and coaching employees to ensure team effectiveness and engagement
●    Promote information and knowledge sharing with others
●    Drive continuous improvement initiatives re processes, technologies, and organization


About you:


●    At least 7-10 years’ experience with progressive management responsibility in the food industry, chocolate/cocoa experience preferred
●    Master in Food Technology Sciences, Food Engineering or Food Science or bachelor degree with relevant experience and solid technical food science knowledge
●    Relevant experience in food industry and proven leadership abilities
●    Be resolute, capable of working under pressure, priority setting and managing many projects simultaneously
●    Able to work with local, regional and international teams
●    Excellent teamwork, communication and interpersonal relation skills
●    Have a strong analytical mind, strategic and pragmatic be flexible
●    Willing to travel as needed

What you can expect from Barry Callebaut:

●    Competitive salary and comprehensive benefits package
●    12 paid holidays, generous PTO, plus your birthday off
●    Environment that welcomes workplace flexibility 
●    An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
●    Ability to grow personally and professionally within an organization that values development and internal career growth
●    Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.  

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

Nearest Major Market: Chicago

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