Director, OSCO Cocoa, NA


Chicago, IL, US, 60654

Job Type: 

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:


Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers, while outperforming its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course, loving chocolate.


Under the direction of the Vice President Cocoa NA  the OSCO Director Cocoa NA will lead all activities related to Operations; Supply Chain: Central Planning, Import/Export, and Material Management for the Cocoa BU. Be responsible for “Plan, Make and Deliver”, including all manufacturing processes in NA.  The main goal is to build a high performing team as evidenced by regularly exceeding agreed performance targets.

The Osco Director Cocoa NA  will,  Within the Global Cocoa OSCO strategy &  linked to the priorities of the region NA, plan, organize, direct, coordinate, and control all cocoa operations within NA, in order to meet short and long-term operational objectives, while complying with customer requirements, rules, laws, and regulations.

Key responsibilities include:

  • Be responsible for Plan, Make, and Deliver, including all food manufacturing processes, production and capacity planning, and finished product quality. Also ensure that yearly targets are achieved
  • Design & Maintain the optimal Supply Chain Organization for Cocoa NA: Lead both Central & local planning organization towards a high performing unit
  • Work closely with other regions or functions, e.g. Cocoa Asia, Central Planning, to establish and ensure streamlined processes and effective decision making for interregional cocoa product flows related to NA
  • Manage and support Site Manager Eddystone; General Manager Mexico; Central Planning Manager; Import & Export Manager and Continuous Improvement Manager OSCO
  • With Finance, manage the CAPEX planning process to drive approval of specific projects, resource allocation and target-setting for individual projects for Cocoa NA.
  • Coordinate regional Engineering with Chocolate Organization; and create a technical continuous improvement organization in line with corporate.
  • Continue to deliver Maintenance Best Practices to improve reliability and optimize assets.
  • Drive Performance Improvement Programs aimed at optimizing OEE, Yields, Productivity and Energy usage in line with corporate objectives.
  • Provide timely and accurate management reporting of operations metrics.
  • Ensure that QEHS policies, standards and codes of practice are fully adhered to in every facility and that safety and quality continue to be at the core of the culture. Serve as the senior ambassador of a ‘food safety and people safety’ focused culture and tirelessly promote efforts for ensuring both.
  • Create succession and talent management plans, and manage the recruitment and retention of regions OSCO resources.
  • Travel requirements: Up to 2 weeks a month; Globally


About you:

  • Bachelor's degree required, Master's preferred. Typically in Economics/Engineering or Food science
  • Fluent in English
  • Good knowledge on Cocoa Operations & Supply Chain
  • 10 Years plus experience in Operations AND Supply Chain
  • Knowledge of Lean Methodology - mindset
  • Experience with Sales & Operational planning
  • Excellent global stakeholder management requirement
  • Excellent communication skills


What you can expect from Barry Callebaut:

  • Competitive salary and comprehensive benefits package
  • 12 paid holidays, plus your birthday off
  • Environment that welcomes workplace flexibility
  • An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
  • Ability to grow personally and professionally within an organization that values development and internal career growth
  • Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products. 

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Nearest Major Market: Chicago

Job Segment: Supply Chain, Facilities, Sustainable Agriculture, Supply, Manager, Operations, Agriculture, Management