Chocolate Academy Coordinator


Chicago, IL, US, 60654

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

POSITION TITLE: Chocolate Academy Coordinator


REPORTING TO: Head of Chocolate Academy






The Zurich-based Barry Callebaut Group is the world’s leading manufacturer of high-quality chocolate and cocoa products – from the origination and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations, and compounds. The Group runs more than 59 production facilities worldwide selling in 140 countries and employs a diverse and dedicated global workforce of over 11,500 people.


The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants, and caterers.






The incumbent will support the Head of the Chocolate Academy and Academy chefs by organizing the activities related to the Chocolate Academy both on and off site.  Responsible for the office administration, department support and projects as requested.


Essential Functions:


  • Develop and maintain the Academy activity calendar for all Technical Advisors and Academy activities. (Courses, demonstrations, events, etc.)
  • Coordinate all phases of Academy courses from course development to execution and follow up.
  • Organize all aspects of internal and external chef demonstrations.
  • Provide extensive administrative support to the Academy team.
  • Oversee scheduling and organization for all events at the Academy (e.g. public courses, customer trainings, internal employee training, etc.)
  • Ensure Academy space is well maintained.
  • Facilitate Academy marketing including but not limited to: website maintenance, e-newsletter, customer correspondence and social media.
  • Manage the external and internal logistics relating to hotel reservations, caterers, transportation, printing companies, etc.
  • Respond to inquiries received on the company website, by mail or by phone.
  • Maintains the Academy database.
  • Coordinate all phases of Academy courses and manage customer experience: website registration, organize payments, customer communications, course materials, greet and host customers.
  • Manage Academy expense report.
  • Ensure Health Code procedures are in place for Health inspection.
  • Receive and organize all Academy requests.




Education & Work Experience:


  • Bachelor’s Degree or Technical Degree in culinary studies preferred
  • Knowledge and experience in the food industry
  • Highly proficient in Word, Excel, Access and various software systems including but not limited to: website maintenance, social media tools, e-newsletters, etc.
  • Professional, sociable, methodical and extremely well organized
  • Ability to deal in changing environment and ambiguity
  • Basic understanding of Marketing principles


What you can expect from Barry Callebaut:

  • Competitive compensation package including salary, benefits, and vacation time
  • Collaborative atmosphere with like-minded individuals who are passionate about chocolate
  • The ability to grow your career within an organization that values development and internal career growth

If you want to learn more about Barry Callebaut, please find further information here.

Nearest Major Market: Chicago

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