Training Specialist

Location: 

Chatham, CA, N7M 5J4

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role: 

 

Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and of course, loving chocolate.


The Specialist, Trainer is a key member of the Team who works across functions to drive safety, quality and performance excellence through implementation, support and use of digital tools and technology; Poka. In addition to driving digital innovation they will help foster continuous improvement culture at Barry Callebaut Chatham. The Specialist, Trainer ensures food and employee safety in their daily routine.
 

Key responsibilities include: 


●    Manage, facilitate and update all training programs.
●    Lead the development and deployment of the POKA Connected Worker Platform.
●    Work directly with Operations Managers and Supervisors to identify and assess training needs.
●    Develop and deliver training programs and systems for all shifts.
●    Increase the digital system capabilities of all operational stakeholders through on the job training and coaching.
●    Act as a true coach linking the operators and management team while creating a data driven culture.
●    Implement methodologies and processes for reporting performance metrics – use data visualization tools such as POKA to create dashboards and tools to support data driven decisions and actions.
●    Analyze data to identify opportunities and track results.
●    Lead and/or participate in cross-functional meetings to gather requirements, scope and business rationale for training programs/projects.
●    Meets/ exceeds requirements for food safety and employee safety.

 

About you:


●    Three (3) – five (5) years’ experience in a Training role, required.
●    Post-secondary education in English, Journalism or related field a plus.
●    Experience with POKA including Microsoft Office and Google Workplace required.
●    Experience in continuous improvement, change management and problem solving through the use of quantitative, analytical, and process improvement.
●    Exceptional organizational, written, verbal, and interpersonal communication skills a must. 
●    Technical writing experience is considered a plus.
●    Travel: occasional 10% to 30% based on assigned project locations.
●    Must be able to freely move around entire facility. 
●    Ability to work in and be exposed to heat. 
●    Must be able to communicate fluently in English.
●    Ability to support and work in a 24/7 environment a must.


Barry Callebaut can offer you a challenging and dynamic international environment that includes a broad range of opportunities for personal growth and development. Apply for one of our interesting positions and start a great career in the wonderful world of CHOCOLATE. Barry Callebaut is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodation during the recruitment process, please contact Human Resources at the Chatham site.  
 

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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