Production Planner


Chatham, ON, CA, N7M 5K6

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Job


The Production Planner is responsible for the planning and forecasting of activities related to production. Coordinating activities between customer service, production and traffic of all orders. The Production Planner position is cognizant and understanding of food and employee safety and ensures application in his/her daily routine.


Key Responsibilities


  • Establish, coordinate and organize short-term needs for the production lines. 
  • Manage and schedule rework, and projects for production.
  • Evaluate line/tank positions and adjust schedule to accommodate chocolate reception, line capacity and customer demand.
  • Issue non-conformance documents to carrier and lab.
  • Respond and commit product availability date for customers.
  • Communicate, do appropriate data entry and follow up on all non-conforming product via SAP.
  • Manage, use and maintain MRP.
  • Material setup and validation for production
  • Manage inventory levels and safety stocks.
  • Release and follow up on raw materials and packaging purchase orders to suppliers.
  • Communicate all supplier issues to appropriate purchasing manager/director.
  • Process and manage the return of product to the supplier after buyer decision. Keep purchasing informed of any sudden demand changes.
  • Process customer complaints through resolution, order updates and items in progress and maintain data base.
  • Back-up for Inventory Coordinator as needed.
  • Meets/exceeds requirements for food and employee safety


About You


  • College Diploma/Associates Degree of a related discipline or equivalent of 3+ years’ experience of relevant manufacturing experience in a food environment.
  • Strong computer skills – including SAP, Microsoft Word, Excel, and Windows.
  • Must be aware of manufacturing methods, process improvements and procedures.
  • Proven math skills



If you want to learn more about Barry Callebaut, please find further information here.

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